Job Description

Are you looking for a new role where you can be yourself and accomplish your best work? Look no further. At Asurion, our teams work collaboratively to innovate and serve customers while ensuring employees succeed and feel valued. We don’t just provide customers with exceptional service — we create a positive experience for our employees, helping them grow their careers while they help customers enjoy and do more with their technology.

Who is the Senior Supply Chain Specialist? You enjoy working in logistics centres where the timely fulfilment of customers’ orders take priority. You will support the Operations Lead in ensuring that daily work activities in the different sections, such as Order Processing, Fulfilment and Receiving Operations are carried out according to plan, and guiding and training team members. Key Duties: Responsible for at least two work streams, ensuring daily output are met, and team members are provided with guidance and training where needed. The work streams are in the following areas:

• Fulfilment & Outbound
• Receiving & Inbound
• Inventory and Warehouse Management
• Product Quality Inspection & Control
• Product Repair

You will be the go-to person for

• Operation Documents Governance for the streams you are assigned to
• Conducting regular internal audit to meet compliance and established operation standards
• Customer/supplier escalations
• Authorised Service Providers reviews against established KPIs

You will also undertake the role of a Continuous Improvement Champion in our Business Health Assessment Initiative, and to proactively identify and manage opportunities for improvement.

Here’s what you’ll bring to the team:

• Diploma in Supply Chain Management or other equivalent disciplines.
• 3-4 years’ supply chain experience in consumer electronics or telco industry
• Experience in partner management and projects exposure using lean concepts, and waste management would be useful.
• Conversant with MS Office, Advance MS Excel, Dax 365