Job Description

Are you looking for a new role where you can be yourself and accomplish your best work? Look no further. At Asurion, our teams work collaboratively to innovate and serve customers while ensuring employees succeed and feel valued.

We don't just provide customers with exceptional service - we create a positive experience for our employees, helping them grow their careers while they help customers enjoy and do more with their technology.

Who is the Senior Supply Chain Specialist?

You enjoy working in logistics centres where the timely fulfilment of customers' orders take priority. You will support the Operations Lead in ensuring that daily work activities in the different sections, such as Order Processing, Fulfilment and Receiving Operations are carried out according to plan, and guiding and training team members.

Key Duties:

Responsible for at least two work streams, ensuring daily output are met, and team members are provided with guidance and training where needed. The work streams are in the following areas:

- Fulfilment & Outbound

- Receiving & Inbound

- Inventory and Warehouse Management

- Product Quality Inspection & Control

- Product Repair

You will be the go-to person for

• Operation Documents Governance for the streams you are assigned to
• Conducting regular internal audit to meet compliance and established operation standards
• Customer/supplier escalations
• Authorised Service Providers reviews against established KPIs

You will also undertake the role of a Continuous Improvement Champion in our Business Health Assessment Initiative, and to proactively identify and manage opportunities for improvement.

Here's what you'll bring to the team:

• Diploma in Supply Chain Management or other equivalent disciplines.
• 3-4 years' supply chain experience in consumer electronics or telco industry
• Experience in partner management and projects exposure using lean concepts, and waste management would be useful.
• Conversant with MS Office, Advance MS Excel, Dax 365

How we can take care of you:

• Join a non-hierarchical, fast paced and inclusive team - we foster a work culture where employees are valued, regardless of their background, level or position.
• Be a part of something bigger - we are constantly evolving within a startup framework, cultivated and supported by the backing of a large global organization.
• Boost your career through our culture of learning. Take advantage of tailored opportunities for personal growth as you build your personal development plan with your People Leader.
• Connect with the local team through team building, town halls and group training.
• Give back to the community through the partnership with our local charity partners.

Get to know us:

Our journey has taken us from a small startup to the biggest tech care company in the world. We'll continue to evolve, but our integrity and commitment to our customers and partners will stay the same. With offices worldwide and working with respected companies you've heard of and whose products you love, Asurion's 24,000 employees and counting deliver a seamless, award-winning customer experience to our nearly 300 million customers, anticipating their needs and providing tailored services reachable within one touch. We are regularly recognized for our excellence in service, customer support and as a best place to work.

Additional Information

Career Level

Junior Executive

Qualification

Professional Certificate/NiTEC, Diploma, Advanced/Higher/Graduate Diploma

Years of Experience

4 years

Job Type

Full-Time

Job Specializations

,

Company Overview

About Asurion

Asurion is the global leader in technology protection services. From lost, stolen and damaged wireless handsets to malfunctioning computers, gaming systems and provides more than 200 million consumers worldwide with best-in-class service, repair, replacement and delivery. The company also provides products which can protect a consumer's wireless content and software. Asurion is the exclusive provider to many of the world's premier telecommunications and retail companies. The company is privately-held with more than 19,000 employees and operates in six countries across three continents. For more information, please visit www.asurion.com.

Why Join Asurion?

At Asurion, we don't just redefine--We reinvent.We began by establishing a culture that rewards results and isn't confined by hierarchy. As a result, we have achieved phenomenal growth.

Today, this entrepreneural spirit is as strong as ever. It is in our DNA. We foster a culture where our team members are encouraged to daily make a difference -- for our clients,customers, and themselves. Our dynamic and rewarding environment ensures that every team members has the opportunity to reach their full potential.

Additional Company Information

Registration No.

201217148R

Company Size

51 - 200 Employees

Industry

Telecommunication

Benefits & Others

Dental, Medical, Regular hours, Mondays - Fridays, Business (e.g. Shirts), Performance bonus

Specific Location

AZ Building

Company photos

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