Support, review and implement new policies by analysing requirements, include determining feasibility, cost, time and resources required, compatibility with current systems, potential problem areas and recommending solutions.
Work closely with external vendors and internal stakeholders in the development/ support of new system in the public healthcare landscape as a Subject Matter Expert.
Responsible for the creation of system workflow/ set-up documentation for the various patient settings and to ensure that they are kept up to date with policies.
Partner with stakeholders from various sites in ensuring completeness in documentation and testing for business needs.
Design/ Create test scenarios with business stakeholders.
Perform end-to-end testing from charging to billing and interface to various downstream system. Test execution and verification and follow-up on UAT defects.
Quantify results of process change/ improvements and provide training on all new/ updated processes.
Requirements
Degree in Computer Science or related disciplines with more than 5 years of relevant working experience.
Project management, change management and facilitation experience in matrixed environment.
Familiar with public healthcare operations and subsidy & financing framework.
Knowledge/expertise of Finance module in SAP FICO/ SAP IS-H
Pro-active, resourceful, able to take challenges, work independently or as a team.