Manage and follow up with IT vendors on IT service level delivery, infrastructure/hardware issues and errors
Collaborate with all sites of IT vendors as well as internal application project and support teams to provide technical knows-how related to infrastructure and security
Comfortable with hands-on technical responsibilities and be on-the-ground to assess and solve technical problems
Drive standardization of infrastructure, security including policies and procedures.
Manage daily IT operations including managing on premise networks, firewalls and servers, MS Office 365, AVs and security
Participate in IT infrastructure projects
Help to ensure that infrastructure/cloud solutions implemented in the Company are economically viable
Ensure security, compliance, governance and policies are adhering
Ability to multitask, work under tight schedule and resources.
Qualifications
Minimum Diploma in Computer Studies or Computer Engineering.
Minimum 10 years of IT related experience in infrastructure and operations within which at least more than 3 years of Linux platforms technologies experience
Working knowledge of cloud services. Knowledge on GCP will be an additional advantage.
Possess either or CISSP, CEH, CITPM/PMP, ITIL, ITSM certifications
Strong familiarity with server virtualization, network, security, backup, software and/or hardware
Experience in GCP and Hybrid (On-premises & Cloud) architectural environment
Proven knowledge of cybersecurity, infrastructure and cloud designs for global context
Have good experience and proven track records in project management, stakeholder management and vendor management
Strong leadership, people management skills, excellent communication, interpersonal and presentation skills
Good verbal and written communication skills in English
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