Job Description

Responsibilities

• Manage and monitor all installed servers and storages in IDCs across Southeast Asia
• Process internal tickets, troubleshooting on infrastructure hardware and operating system layer, provide 2nd and 3rd level support
• Analyse the security fixes and updates of server firmware and operating system, apply to installed systems
• Write and maintain custom scripts to increase system efficiency and lower the human intervention time on any tasks
• Participate in the design of information and operational support systems
• Liaise with vendors and other IT personnel for problem resolution
• DC Infrastructure related change management and incident management

Requirements

• Bachelor’s degree in Computer Science, Engineering or related fields.
• Proven working experience in installing, configuring and troubleshooting Linux based environments. Experience with Linux crash log and Dsmeg log analysis and troubleshooting for server abnormal shutdown and reboot.
• Experience with shell scripts, use GIT and Ansible to run initialize scripts for OS and manage routing operation tasks for large scale server farms. Manage Repo for different environments.
• Familiar with Linux kernel options, tuning system performance. Experience with linux based open source SSH, DNS, DHCP, NAS,NAT, LDAP, NTP, Ngnix can setup and configure these software for production environments.
• Solid knowledge on server and storage hardware troubleshooting, familiar with the IPMI setting, BIOS setting, tuning and troubleshooting the hardware performance.
• Basic networking knowledge (OSI network layers, TCP/IP), familiar with packet capture tools like tcpdump & wireshark to troubleshooting server network issues.
• Experience with OS security hardening, familiar with PCI-DSS audit requirements.
• Red Hat Certified is a plus.