Job Description

What\'s on Offer

• Mission: Provide compassionate, excellent and holistic healthcare. Tagline:- Serve all with Love.
• Company: Guided by Catholic values, as a missionary not-for-profit hospital, we reach and serve all our patients and visitors with love, continue to make private healthcare accessible to our community by providing reasonable price points and bill transparency. We continue to be progressive to better serve current and future generations.
• Values: Compassion, Humility, Integrity, Respect and Peace (CHIRP).
• Sustainability: Love for nature and the environment. For instance, BYO food containers at staff canteen.
• Work-Life balance: Attractive leave days to rest and re-charge.
• Work Satisfaction: An impactful role in shaping a high performing & engaging culture.

Who We Need

Operations

• To provide technical support to end users on various issues and problems relating to computing devices and software application.
• To respond and resolve tickets in timely manner and according to Service Level Agreement.
• Interact with various teams/departments for schedule and new setup of computing devices.
• Research alternatives to existing software and computing devices.
• Assist various teams in disaster recovery planning and testing.
• Able to identify interdependencies when analyzing problems and developing creative solutions.
• Develop mitigating and/or preventive solutions.
• Plan and work with users for IT relocation activities.
• Assist users with hardware and software installations.
• Perform acceptance testing of installed/upgraded equipment.
• Perform user creation for various in-house applications.
• Design new methods of highly complex reporting and presentation.
• Perform ad-hoc analysis and create new report templates and formats for new analysis.

Governance

• Manage local licenses and legal requirement.
• Apply best practices on ITIL processes.
• Adhere to applicable policies and procedures.

How to Succeed

• Diploma in Computer Science or equivalent.
• 3 to 5 years experience in Desktop End User Computing environment using leading methodologies & processes.
• Experience in MS Windows environment & application support.
• Obtained Windows certification & certification in ITIL.
• Successful track record in project management, user and vendor management and as a project lead for small to mid-scale projects.
• Has experience in vendor management.
• Strong leadership and analytical skills and ability to work independently.

Additional Information

Career Level

Non-Executive

Qualification

Diploma, Advanced/Higher/Graduate Diploma

Years of Experience

3 years

Job Type

Full-Time

Job Specializations

,

Company Overview

Mount Alvernia Hospital is Singapore\'s first private and only not-for-profit Catholic acute tertiary care hospital. We provide compassionate, excellent and holistic healthcare to all, regardless of race or religion.

The hospital is a 304-bed general acute care medical institution; with tertiary medical capabilities and two multi-disciplinary medical specialist centres. The hospital is supported by over 1,300 accredited doctors, with about 150 specialist doctors located on the campus. An exempt charity, the hospital\'s annual surplus goes into developing and upgrading the hospital, supporting the Assisi Hospice and community outreach activities such as our outreach medical clinic for the poor and underserved, to SERVE ALL WITH LOVE.

Additional Company Information

Registration No.

T08CC4085D

Company Size

501 - 1000 Employees

Average Processing Time

14 days

Industry

Healthcare / Medical

Benefits & Others

Dental, Medical, TBA, TBA, Based on job type

Company photos

1/2

Mount Alvernia Hospital