Job Description

Senior Travel Consultant - VVIP

Bcd Travel Singapore Pte. Ltd.

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Full Time
Singapore, Singapore
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Posted 25 days ago • Closing 29 Jul 2022


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Responsibilities

: " Are you ready for a challenging and exciting endeavor that will require the investment of a lot of hard work, dedication and all your experience Are you ready to bring your skills, competencies and experience and be part of BCD Travel Singapore's Corporate Operations team If yes, you might be exactly the team member we are looking for. Our VVIPs are demanding and expect a can-do attitude, so we need a flexible approach to working hours too! As one of our VVIP Travel experts, you will be the go-to person for all their travel requirements. You'll be calm and reassuring and no task will be too much trouble. You'll be able to offer hints and suggestions, will enjoy making recommendations and thinking on your feet. You'll work closely with the rest of the VVIP specialists on the team and be able to ask for help and guidance throughout. Your responsibilities: Accurately and efficiently handling incoming travel requests either by phone, BCD personal mobile or e-mail, you will be their emergency line if anything is needed when they are travelling. Pre-empting and understanding the needs of your clients travel policies and appropriately guiding them to the best solutions Able to book meet and greet services, private charter flights, and any other concierge type of requests needed. Offering a bespoke service even if they want you to book their families travel as well. Being aware of their budgets and offering the best deals possible Handling amendments, cancellations, schedule changes and disruptions Sourcing and rate negotiation with suppliers and fulfil payment process on behalf of client Keeping up to date with the changing nature of travel resulting from the pandemic Delivering great customer service each time We're looking for you if your profile matches the following: Entertainments and VVIP travel industry knowledge are preferred Solid working knowledge of the travel industry, procedures, and processes Advanced skills on travel industry systems - Sabre preferred, Proven ability to handle multiple priorities simultaneously, able to adapt to change Ability to work flexible hours - i.e. - following your VVIP when they are travelling and taking charge if anything needs to be done. Ability to work independently, exercising discretion and judgment Proven excellent customer service provision and problem resolution skills Excellent interpersonal skills, able to easily establish rapport and develop lasting relationships with the booker and traveler Innovative and proactive -able to come up with effective travel solutions Good worldwide geography and keen attention to detail Strong verbal and written communication skill in English Ability to speak and write in French preferred (not mandatory) to liaise with the clients ", "identifier":{ "@type": "PropertyValue", "name":"Bcd Travel Singapore Pte. Ltd.", "value": "*******" }, "datePosted": "*************-27", "validThrough": "*************-27", "url": "********************", "employmentType" : "Full time",
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