Job Description

Join Isentia: Build Your Career in PR, Communications, and MarketingAre you ready to get hands-on with PR, communications, and marketing intelligence with sharp insights from social and mainstream media? Isentia is seeking a dynamic Account Executive or Senior Account Executive to join our team!About Us:

• We are a leading media intelligence agency serving over 200 elite clients, from tech giants to government bodies
• Our focus is on innovation and creativity, transforming social media data into valuable strategies for our clients

Your Role:

• Decode the latest TikTok trends and mainstream media narratives for finance sector clients
• Build strong relationships with clients in banking and finance
• Report to your Account Manager and collaborate with a team that\'s redefining media intelligence

Why Join Us?

• Passionate about fintech and media trends? This is your chance to fast-track your career!
• Work with a top agency known for its cutting-edge approach to media intelligence

Apply now and be part of a team that sets the standard in media intelligence!RequirementsKey Responsibilities:

• Manage and grow client accounts in the banking/finance sector

• Develop strong client relationships
• Understand media data to provide actionable insights
• Present reports to clients as needed
• Coordinate with internal teams to ensure client needs are met
• Stay updated on industry trends
• Coordinate and oversee client projects from start to finish

• Work closely with creative, marketing, and product teams to deliver services on time and accurately
• Monitor project progress, budgets, and timelines to meet client expectations
• Develop and implement strategic plans to help clients achieve their business goals

• Identify opportunities to upsell and cross-sell services
• Prepare and present detailed reports on account status, performance metrics, and project outcomes
• Proactively identify and solve potential issues

• Manage client escalations calmly and professionally, ensuring timely resolution
• Gather and analyze client feedback to improve service delivery

Qualifications:

• Bachelor\xe2\x80\x99s degree in Business, Marketing, Communications, or related field
• Fresh Grad/Proven experience as an Account Executive or similar role
• Strong analytical skills
• Excellent communication and presentation skills
• Ability to manage multiple projects
• Proficiency in Microsoft Office/Gsuite/Salesforce

Preferred Skills:

• Experience in media monitoring and analysis
• Familiarity with social media platforms and analytics
• Strong organizational skills

Personal Attributes:

• Fast learner
• Detail-oriented
• Strong problem-solving skills
• Ability to work independently and as part of a team
• Proactive and client-focused
• Able to work in a fast-paced environment

BenefitsBenefits:

• Competitive salary
• Health insurance
• Professional development opportunities
• Collaborative work environment

Isentia