Job Description

Senior/Executive, Internal Communications








Job Purpose



As part of a 10,000-strong work force, you will be part of a team that integrate information and drive communication strategies by populating timely, business goals-oriented narratives to foster stronger relationship between management & staff to enhance SMRT\xe2\x80\x99s reputation.


You will create and produce content through the internal platforms, analyse data and feedback to enhance internal communications. You will also use your skills and understanding in branding, graphics, project and event management to build and sustain a strong visibility for SMRT.


The work is fulfilling, challenging, and exciting. You will also be working in a fast paced, dynamic environment.


Responsibilities

• Strong content producer on various internal projects, campaigns and initiatives, e.g. Workplace, Collaterals, Festive e-Greetings.
• Provide content for internal network of platforms to reach out to all staff.
• Collaborate with various Business Units to develop, design, and implement compelling and engaging content on corporate narratives for staff communication.
• Creative flair for collateral design, storyboarding and good copywriting skills.
• Able to execute audio-visual content for Workplace content.
• Plan and manage communication for staff engagement events.
• Work with the media relations team to communicate the best content in an integrated manner across diverse platforms.
• Be a core member of the incident management team and devise consequent management strategies in response to unplanned events, to maintain staff morale, public confident and mitigate negative publicity.

Qualifications & Work Experience

• Degree in Mass Communications, Marketing or equivalent discipline.
• Preferably 1-2 years\xe2\x80\x99 experience in corporate communications/media relations/marketing.

Skills



Technical skills include:

• Familiarity with desktop/mobile publishing and preferably website development.
• Well versed in MS Office suite tools, Photoshop skills and Canva.

Generic skills include:

• A strong command of English, flair for writing, editing and proofreading.
• Good interpersonal and relationship-building skills to work with business units as well as the ability to source stories from employees.
• Strong analytical and problem-solving skills, resourceful, meticulous in work execution, and thorough project management skills.
• Able to work independently as well as in a team.
• Team player ready to support a 24/7 business operations.

SMRT Trains Ltd was incorporated in 1987 and operates Singapore\xe2\x80\x99s first mass rapid transit system. Today, we manage and operate train services on the North-South Line, East-West Line, the Circle Line, the Thomson-East Coast Line, and the Bukit Panjang Light Rail Transit. With over 5,000 employees, more than 250 trains, and 141 km of rail tracks across 108 stations, we serve millions of commuters daily.