Senior/Executive, Operations Analysis & Development
Job Purpose
Reports to the Operations Analysis & Development Manager, the OA&D Senior/Executive plays a key role in supporting SMRT\xe2\x80\x99s Train service business. Incumbent will be overseeing and ensuring train service meets the required internal KPIs, government OPS requirements and other set standards.
Responsibilities
Prepare and submit required reports in accordance to regulatory requirement, for benchmarking and Management update in a timely manner
Perform analysis on historical data to improve operational performance
Streamline current reporting process and implement change to achieve operational efficiency
Participate in inter-department taskforce and projects related to scope of work
Work with external parties, including regulatory bodies and external vendors, for collaboration and driving initiatives
Other ad-hoc work assigned from time to time
Qualifications & Work Experience
Degree of any discipline
Background in analytics and statistics is preferred
Proficient Microsoft office - Excel, Powerpoint
Strong communication and writing skills to collaborate effectively with internal and external customers
Able to multi-tasks , manage expectations and timeline
Skills
Able to think strategically and analyse systematically
Meticulous, fast & independent learning attitude
Able to handle stress with tight timeline
Able to work as a team and perform as an individual
Possess good interpersonal skills
SMRT Trains Ltd was incorporated in 1987 and operates Singapore\xe2\x80\x99s first mass rapid transit system. Today, we manage and operate train services on the North-South Line, East-West Line, the Circle Line, the Thomson-East Coast Line, and the Bukit Panjang Light Rail Transit. With over 5,000 employees, more than 250 trains, and 141 km of rail tracks across 108 stations, we serve millions of commuters daily.
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