Responsible for planning the server or rack, arranging the server mounting or rack installation, and following up the installation of the server operating system
Responsible for the daily maintenance, troubleshooting, repair and follow-up break-fix of the server and other hardware
Maintain data on internal systems including Asset Management, Ticketing, & rack elevations
Work with remote vendors to solve hardware batch failures and problems
Oncall on duty, responsible for dealing with the problems raised by the business side
Collect and check online asset data
Submit and track the part RMA or media destruction process
Server network troubleshooting
Server lifecycle management
Requirements
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Bachelor's Degree in Computer science, Electrical engineering or any other relevant fields
Strong ability to work under pressure; Strong learning ability, broad technical interest; Strong sense of responsibility, full of enthusiasm for work
Knowledge of the interdependencies of data center functions and technologies
Experience with massive remote OS installations such as PXE boot
Can understand and run Shell/Python scripts
Familiar with simple automation tool, such as Ansible
Familiar with Linux system, able to locate hardware faults
Possess good communication skills in both English and Chinese (To maintain and develop relationships with English and Chinese-speaking key customers)
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