& Requirements Service Ambassador \xc2\xb7 Perform duty as a Service Ambassador to meet requests and attend to the hospitality needs of patients. \xc2\xb7 Attend to and assist with food related concerns and queries of patients. \xc2\xb7 Take the patients\xe2\x80\x99 meal orders using the Electronic Meal Ordering System (eMOS) and assist the patients with self-ordering of meals. \xc2\xb7 Attend to patients\xe2\x80\x99 requests for F&B related and other service requests. \xc2\xb7 Ensure accuracy of every patient\xe2\x80\x99s meal orders, preference, restrictions, special requests and food allergies \xc2\xb7 Attend to wards and patient\xe2\x80\x99s food related issues, complaints and feedbacks. \xc2\xb7 Obtain and solicit patients\xe2\x80\x99 feedbacks on food and services. \xc2\xb7 Comply with all Food Hygiene and Safety practices \xc2\xb7 Maintain good working relationships with patients and colleagues. \xc2\xb7 To provide a high level of service to patients and visitors from answering inquiries and meeting their requests. \xc2\xb7 Provide high standard of customer service. Requirements \xc2\xb7 Understand Simple English and Mandarin
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