CLOSING DATE 29 March 2023 CLOSING DATE 29 March 2023
The Service and Aftermarket Administrator
plays an active role in service activities and processes, assisting NOV in achieving standards and goals. Responsible for the physical control and accurate recording of all service and AM quotations and jobs associated with the Service team. PRIMARY RESPONSIBILITIES

• Play an active role to assist the Manager realise the company\xe2\x80\x99s strategies for growth of our service and aftermarket capabilities. Including daily workflow, planning and time management for service activities and service technicians.
• Process all incoming service and warranty enquiries, including the group email facility, and if required directing them to the appropriate person or department in a timely manner.
• Ensure all Quotations for Service Repairs are actioned and recorded in a timely manner.
• Play an active role in CRM / ERP systems from quote to invoice/shipping
• Follow up with clients on any outstanding Quotations on a regular basis.
• Ensure all invoices from suppliers are appropriately coded, matched to the appropriate Purchase Order and sent to Head Office in a timely manner.
• Generate Purchase orders as and when required for the procurement of goods and supplies as required.
• Manage the Facility administration files in a systemic manner.
• Manage the day to day requirements of commodities as required to ensure the Facility functions effectively.
• Coordinate with other departments and overseas internal/external vendors to meet delivery timelines and expectations
• Ensure that all requests from the Finance Department for documentation pertaining to Audit Requirements are complete and sent in a timely manner.
• Carry out any administration requirements such as booking stock in, dispatching orders to clients, and booking in Service Jobs etc.

JOB EXPERIENCE REQUIREMENTS

• Administration experience
• Customer service experience
• Computer literate with knowledge of Microsoft Outlook, Word and Excel
• Knowledge of ERP software
• Effective communication skills, verbal and written
• Knowledge of Service and Warranty activities, experience preferred

Every day, the oil and gas industry\xe2\x80\x99s best minds put more than 150 years of experience to work to help our customers achieve lasting success.

We Power the Industry that Powers the World
Throughout every region in the world and across every area of drilling and production, our family of companies has provided the technical expertise, advanced equipment, and operational support necessary for success\xe2\x80\x94now and in the future.

Global Family
We are a global family of thousands of individuals, working as one team to create a lasting impact for ourselves, our customers, and the communities where we live and work.

Purposeful Innovation
Through purposeful business innovation, product creation, and service delivery, we are driven to power the industry that powers the world better.

Service Above All
This drives us to anticipate our customers\xe2\x80\x99 needs and work with them to deliver the finest products and services on time and on budget.

Completion & Production Solutions

Through NOV Completion & Production Solutions, we serve well intervention service providers and oil and gas producers, and we pursue opportunities around hydraulic fracture stimulation, wellbore intervention equipment, composite tubulars, pumps, floating production systems, and subsea production technologies. Our integrated approach delivers greater certainty, reliability, and peace of mind.