Job Description

About Us:

Helmsion Engineering is a Material Handling company established in 1993. We pride ourselves on delivering high-quality equipment and solutions to our clients, combining technical expertise with excellent customer service.

Role Overview:

We are seeking a highly motivated and results-driven

Service Coordinator

to join our dynamic team.

Responsibilities:

Plan, coordinate and service job scheduling Monitoring service progress Communicating with service technician Liaising with customer and provide good customer service and attend to their enquiries Provide support to the Service/After Sales Department Involve with ERP pertaining to Service Department issue Monitoring attendance records of service technician

Requirements

Diploma or Technical Education Excellent time-management with consistent follow-up skills Good communication skills with the ability to establish and maintain good relationships with contacts Basic spare parts knowledge preferable Proficient in Microsoft Office and preferable with ERP experience Engineering-base education/training (Mechanical, Electrical, or related field) is an advantage. Having the ambition, and dedicated attitude to be in the profession Self-motivated, results-oriented, and able to work independently or as part of a team.

What We Offer:

Competitive salary (commensurate with candidate's skill and experience). Training and tools for the job. Opportunities for professional growth and development. Supportive work environment with a collaborative culture. Exposure to cutting-edge products and technologies.
(Note : Interested applicants, please send in your updated resume to

hr@helmsion.com.sg

)