Manage and operate POS systems, including all card and cash transactions
Assist in taking customer orders, recommending menu specialties, and upselling promotions
Inform customers about available modes of payments, and be well equipped to perform each transaction efficiently
Check and print correct bills for customers
Check all bills with the customers to ensure accuracy of bill
Check and balance cash floats at the beginning and end of each work shift
Assist in self-collection take-away services for customers, wrapping and packing food products to ensure they are in good condition before handed to customers
Handle delivery platform apps and process orders promptly and effectively
Set up tables, chairs, and all service mis en place according to SOP while adhering strictly to hygiene and safety standards
Check food and beverages against orders to ensure right dishes are served to respective customers
Assist to clear tables and dishes from dining area and side stations
Attend to customer enquiries/feedback politely and professionally, and arrange for supervisors to attend to customers where necessary
Assist in Beverage preparation and daily operations at the back kitchen
Follow and ensure appropriate personal hygiene and sanitation procedures are met
Smile, upkeep good grooming, be service oriented, provide good customer service
Any other duties as assigned by Management
Benefits
Annual Wage Supplement (AWS)
Performance Bonus
Dental Benefits
Recognition and Long Service Award
Medical & Insurance Coverage
Qualifications and Education Requirements
At least 1 year of F&B work experience in similar capacity
Preferably familiar in handling food delivery platforms; on-the-job trainings will be provided
Willingness to work rotating shift hours, weekends and public holidays
Possess great service attitude
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