Helps in taking reservations, answering the phone, replying to WhatsApp messages before and during service, responding to any guest requests etc
Welcome guests warmly to the restaurant
Be helpful, welcoming and pleasant towards each guest.
Acknowledge special occasions when notified by customer and keying it in the system for the booking.
Liaise with the kitchen and GM on the special requests of the week.
Assist other service crew with work including, but not limited to cleaning the tables, tidying up and setting silverware during service and getting ready for the next seating
Serve food & beverage to guest when required.
Requirements:
Diploma in Tourism / Hospitality Management
MUST BE ABLE TO SPEAK ENGLISH WELL
Good people skills
- Likes to chat with customers
Good organizer and planner
Service-orientated
Ability to operate with flexibility and creativity.
Well-groomed
Proactively taking on additional responsibilities where required.
Can think out of the box
A minimum of 3 years\xe2\x80\x99 experience with customer service preferably at a hotel or a restaurant
BENEFITS
5 day week/ 52 hours
$3000 to $4200 depending on experience
12 days of AL (up till 17 days)
Monthly Attendance Incentive
Yearly Long Service Award (up to $2000)
Meal allowance
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