Service Delivery Engineer

Singapore, Singapore

Job Description


ST Engineering is a global technology, defence and engineering group with offices across Asia, Europe, the Middle East and the U.S., serving customers in more than 100 countries. The Group uses technology and innovation to solve real-world problems and improve lives through its diverse portfolio of businesses across the aerospace, smart city, defence and public security segments.

Cyber business area An industry leader in cybersecurity with over two decades of experience, we deliver a holistic suite of trusted cybersecurity solutions to empower cyber resilience for government and ministries, critical infrastructures, and commercial enterprises. Backed by our indigenous capabilities and deep domain expertise, we offer robust cyber-secure products and services in cryptography, cybersecurity engineering, digital authentication, SCADA protection, audit and compliance. We specialise in the design and build of security operations centres for cybersecurity professionals and provide managed security services to strengthen the cybersecurity posture of our government and enterprise customers. Committed to building up competencies of cybersecurity professionals to support the growing demand, our Cybersecurity Academy has certified and trained more than 2000 cybersecurity professionals in more than 150 organisations. We continue to innovate through our Research Lab, Strategic Technology Centre, and Engineering Centres and develop future-ready cybersecurity solutions that position us at the forefront of the dynamic digital economy.

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Job Responsibilities:

Plan, design and develop scope & deliverables, forming of team and defining budgets required as part of the service management

Proactively manage and monitor project\'s progress and resolving issues by applying appropriate corrective action.

Accountable for revenue recognition at different milestones of the project.)

Participate in tender, maintenance costing & quotation.

Uphold effective quality assurance and best deliverables

Involve in System transition and familiar with the Service Operation metrics and availability

Identify interdependencies, anticipate risks and constraints

Constantly keep abreast of latest technology changes to maintain operational efficiency.

Engage key stakeholders in decisions and execution effectively.

Provide strong leadership to manage and improve team performance.

Job Requirements:

Degree in Computer science / IT / Engineering or equivalent

ITIL certification preferred with strong understanding of general, service and technical management practices

Minimum 3-4 years of experience with successful records of accomplishment of multi-million dollars maintenance contracts

Experiences working with Government agencies, product vendors, service partners and sub-contractors

Good technical skills in engineering, computer and IT systems, and preferably in internet protocol technologies

Good knowledge of Systems Engineering

Able to handle complex Accounts, Migrations, On-boarding, technical challenges and different groups of users and external contractors

Possess strong analytical skills with positive attitude

Excellent communication, writing skills, interpersonal skills and able to work well at all levels

Strong vendor management in negotiation and collaboration

Strong in people management

Strong in negotiation with external and internal stakeholders

Excellent organizational, leadership, presentation and interpersonal skills required

Highly motivated and self-driven to complete assignment with the limited resources and tight schedule

ST Engineering

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Job Detail

  • Job Id
    JD1318260
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Singapore, Singapore
  • Education
    Not mentioned