Job Description

21 July 2023

We are looking for a self-motivated and independent Service Delivery Manager to support in maintenance of sensor for lift management.

Mandatory Skill(s)

• Diploma / ITE in Mechanical Engineering, Electronic Engineering or related discipline;
• Good understanding of maintenance and project life cycle;
• Experience on lift installation maintenance process and methodologies;
• At least 1 year experience in system implementation;
• Good knowledge in network and system maintenance and troubleshooting;
• Able to troubleshoot fault, analyse and resolve fault;
• Able to provide 24 x 7 support;
• Familiarize with Site Installation Approach Methodology.

Desirable Skill(s)

• Possessed class 3 license and own vehicle.

Responsibilities

• Perform maintenance tasks to ensure the system's functionality and operational readiness;
• Assist clients and address their queries and requests during system unavailability;
• Plan and design cable routing and equipment shop drawings as well as updating Installation Drawings for as-built production;
• Provide optional quotations for adhoc service requests or value-added works not covered by maintenance contracts;
• Coordinate and resolve site and installation issues with consultants, users, and other contractors;
• Conduct Testing and Commissioning with consultants, users, and other contractors;
• Apply necessary software patches/updates to the system, guided by Senior Engineers;
• Regularly update clients on maintenance status;
• Support contract administration works, including reports, ordering, billing milestones, O&M submission, operation manual submission, and maintenance checklist management;
• Ensure quality of work and manage the schedule for sub-contractors.

If you are interested in this role, click on the Apply to this job button below or you could also write in with your CV to Valorie Chu at quoting the job title.

EA Reg No.: R1984038
Lead Consultant
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Sciente Consulting