Service Design Senior Consultant - Marketing & Commerce - PH Delivery Center
Date: 14-Aug-2022
Service Line / Portfolios: Customer & Marketing
Location:
Manila, PH
Title: Service Design Senior Consultant based in Deloitte Consulting Philippines Delivery Center
What impact will you make?
At Deloitte, we offer a unique and exceptional career experience to inspire and empower talents like you to make an impact that matters for our clients, people and community. Whatever your aspirations, Deloitte offers you a highly inclusive, collaborative workplace and unrivalled opportunities to realize your full potential. We are always looking for people with the relentless energy to push themselves further, and to find new avenues and unique ways to reach our shared goals.
About the Offering:
This role sits within Customer and Marketing under Advertising Marketing & Commerce offering. Deloitte’s Digital Customer offering leverage insight-driven strategies and advanced technology solutions to energize sales and service operations for digitally powered growth and enhance your customer relationships with immersive experiences powered by leading digital arts. Eighty percent of the customer moments that make up your brand happen in the sales and service experience. We not only help you make those memorable for your customers, but we integrate your whole business around those moments—whether it’s a trip into your supply chain, logistics, and fulfillment, or advancing the customer mindset of your employees and partners. We find value in the entirety of your business to keep your customers coming back for more.
Work you will do:
Producing innovative and inspiring client outcomes across the spectrum of UX projects, you must be innovative, quick to adapt, have strong understanding of the end-to-end UX design process, coupled with experience in delivering UX design and eagerness to continually learn new digital technologies.
You’ll work closely with our clients to understand their business requirements in the broader context of their digital strategy and advocate for the customer by developing intuitive interactions and easy-to-use interfaces. You will collaborate with amazing digital experts across disciplines including but not limited to Experience Strategists, Researchers, UX Designers, Creative Designers, Business Analysts and Engineers to deliver industry leading experiences across a broad range of products and services.
Taking a user-centric approach, you’ll be responsible for driving Deloitte Digital’s user experience approach on client projects as well as across Deloitte, collaborating with amazing experts across disciplines to innovate and solve some of the most exciting problems for our clients. You will:
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