Job Description

Industry/ Organization Type: Laboratory Equipment Distributor
Position Title: Service Engineer
Working Location: Marsiling
Working Hours: 5 Days, Monday - Friday (8.30am - 6pm)
Salary Package: Basic Salary + Variable Bonus
Duration: Permanent
Responsibilities
Provide technical, engineering, and application support for Hitachi SEM systems and other assigned equipment.
Conduct routine and corrective servicing of scientific instruments to ensure optimal performance.
Handle equipment setup, installation, and commissioning processes.
Diagnose and resolve issues related to instruments, including PCB boards and electronic components.
Support and maintain failure analysis (FA) lab tools across both Malaysia and Singapore locations.
Advise customers on suitable spare parts during servicing and repair activities.
Responsibilities may evolve based on operational needs and management direction.
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At least Diploma in Chemistry, Biochemistry, or Electrical/ Electronic Engineering.
Minimum of 5-8 years of relevant industry experience.
Practical experience in operating and repairing scientific instruments, including PCB-level troubleshooting.
Ability to interpret and work with schematic diagrams.
Good team player with sharp analytical thinking and effective problem-solving abilities.
Familiarity with SEM/ EDX systems is an added advantage.
Willing to attend service calls and travel internationally when required.

Skills Required