Service Engineer

SG, Singapore

Job Description

Installation, Qualification, Servicing and repair of Sartorius instrument


The Services Technician will be responsible for delivering the desired customer service experience. The goal is to drive service success that improves customer satisfaction, maximizes customer retention and increases profitability.

Main Responsibilities & Tasks:



Provide service and customer support during field visits or dispatches Tie workflow to schedule Manage all on site installation, qualification, repair, maintenance and test tasks Diagnose errors or technical problems and determine proper solutions Produce timely and detailed service reports Document processes Operate vehicle in a safely manner and use field automation systems Follow all company's filed procedures and protocols Cooperate with technical team and share information across the organisation Comprehend customer requirements and make appropriate recommendations/briefings Build positive relationships with customers

Qualifications & Skills:



Technical degree or certification Knowledge on electrical or mechanical is preferred 2+ years proven field service experience Ability to troubleshoot, test, repair and service technical equipment English literacy Ability to work flexible shifts and to adapt to changing work schedules Familiarity with mobile tools and applications * Fresh graduates are encourage to apply

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Job Detail

  • Job Id
    JD1646434
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    SG, Singapore
  • Education
    Not mentioned