Job Description

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Do you dream of working in a company that is driven by a meaningful purpose? An inclusive company that empowers you to do your best and be innovative?

We are looking for Service Engineer to make a difference!

At Schneider Electric, we believe access to energy and digital is a basic human right. We empower all to do more with less, ensuring Life Is On everywhere, for everyone, at every moment. We provide energy and automation digital solutions for efficiency and sustainability.

What will you do?

• Represent Schneider in dealing with customer concerns
• Travel to customer site as service contract or as circumstances dictate
• Diagnose and repair, to component level, PCB\xe2\x80\x99s and units returned from the assigned region
• Perform site evaluations, scheduled and unscheduled site visits
• Support customers in the installation, modification, and repair of Schneider products
• Solve Power and UPS problems at customer site
• Interact with customers by phone/face to face depending on the level and type of support required
• Oversee the installation of a Schneider product, repair and analyze a failed product or provide customer-site maintenance (such as replacing batteries, fans, etc)
• Provide consultation to end-users in conjunction with sales by promoting and explaining Services as required
• Draft engineering failure analysis reports for customers with guidance from Engineering
• Qualify third party service centers and support of authorized service centers
• Train customers on equipment operation and maintenance of Schneider products
• Create country failure reports based on site interventions
• Identify and report failure modes encountered when in the field and determine the cause of these failures
• Isolate and rectify equipment installation problems and provide reports on these issues

What qualifications will make you successful?

• NITEC/ Diploma in Electrical Engineering or equivalent
• Able to commit to working hours as follows: Tues - Sat 8.30am to 5.30pm and off days will be Monday and Sunday.
• Resourceful with good analytical, communication, organization interpersonal skills and good working attitude.
• Able to perform standby duties, ability to support after office hour and weekend when required.
• Possess Class 3 license will be a plus

What\'s in it for me?

• Global family leave
• Comprehensive medical coverage for employee and dependents
• Worldwide Employee Stock Ownership
• On-site gym

\xe2\x80\xa6and more!

We are looking forward to welcoming you in our team!

Let us learn about you! Apply today.

Why us?

Schneider Electric is leading the digital transformation of energy management and automation. Our technologies enable the world to use energy in a safe, efficient and sustainable manner. We strive to promote a global economy that is both ecologically viable and highly productive.

\xe2\x82\xac34bn global revenue

128 000+ employees in 100+ countries

45% of revenue from IoT

5% of revenue devoted for R&D

You must submit an online application to be considered for any position with us. This position will be posted until filled

It is the policy of Schneider Electric to provide equal employment and advancement opportunities in the areas of recruiting, hiring, training, transferring, and promoting all qualified individuals regardless of race, religion, color, gender, disability, national origin, ancestry, age, military status, sexual orientation, marital status, or any other legally protected characteristic or conduct. Concerning agencies: Schneider Electric does not accept unsolicited resumes and will not be responsible for fees related to such.

Schneider Electric