Lead and guide service crew during daily operations to ensure smooth customer flow.
Assign tasks and monitor performance of service staff during shifts.
Assist in training new crew members on service procedures and restaurant standards.
Support order taking, food serving, table clearing, and maintain overall dining area cleanliness.
Handle basic customer feedback and escalate issues to Restaurant Manager when necessary.
Coordinate with kitchen team to ensure timely delivery of orders.
Assist with inventory checks and ensure sufficient supplies for daily operations.
Ensure hygiene and safety standards are followed by all service staff.
Requirements:
Minimum 5 years of experience in a supervisory or team leader role in F&B service.
Good leadership and communication skills.
Ability to work in a fast-paced environment and lead a small team.
* Knowledge of basic food hygiene and service standards.
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