Service Request Management, Associate

SG, Singapore

Job Description

Job Scope



Analyze and understand customer needs and requirements to provide tailored solutions. Prepare and generate quotations to customers using Salesforce. Collaborate with vendors to negotiate and secure competitive pricing. Support bid management activities, including:Reviewing tender documents thoroughly.

Preparing and organizing all necessary submission documents.


Ensuring accuracy and completeness of submission materials.


Verifying costing sheets for correctness prior to submission.
Maintain and update the Monthly Tracker to monitor received opportunities and purchase orders (POs).

Requirements



Diploma/ Degree in Computer Science, Business Administration or a related field is preferred. Proficient in corporate productivity software and web-based presentation tools. Experience using Salesforce.com or similar CRM platforms is preferred. Strong verbal and written communication skills. Excellent listening and presentation abilities. Capable of multitasking, prioritizing tasks, and managing time efficiently. * Basic proficiency in Microsoft Excel.

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Job Detail

  • Job Id
    JD1619031
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    SG, Singapore
  • Education
    Not mentioned