Manage the Service Department to achieve business growth and profitability
Receive and schedule service calls, allocating necessary resources
Ensure appropriate staffing levels and generate sales revenue to meet targets
Maintain suitable margins, control stock and equipment, and ensure customer satisfaction
Coordinate with production staff and collaborate with Directors, General Manager, and Senior Managers of affiliated companies to achieve common objectives
Assist in detailing production paperwork for the correct manufacture of the company\'s door products
Negotiate and resolve disputes with customers, suppliers, or other parties
Prepare paperwork for raising invoices related to serviced products and ensure processing and mailing before the end of the servicing month
Report any matter or incident that may involve the company or its insurers incurring liability or be of interest to the Directors of the Company
Job Requirements:
Have excellent knowledge of the company\'s products and services to efficiently address customer requirements
Possess strong problem-solving skills, be assertive, and have a positive attitude
Proficient in using MS Office applications
Able to work at Ubi location, 5 working days per week, Mon - Fri, 8:30 am - 5:30 pm.
Hestia R22107842 One Vogue Pte Ltd | 19C9629 Job Type: Full-time Salary: From $4,500.00 per month Schedule:
Monday to Friday
Supplemental pay types:
Commission pay
Work Location: In person
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