Equipment faulty diagnosed accurately and expeditiously
Efficient and timely repair of customers\' faulty equipment
Troubleshoot and diagnose faulty equipment reported by customers
Checks parts needed and ascertain the costs of parts
Repair products assigned
Update repair status in the system and follow up the case until job finish
Answer customers\' queries about repair details and parts change
Escalate case to principal if necessary
Visit customers to repair equipment on-site
Any other ad-hoc duties as assigned
Job Requirement
Min \xe2\x80\x9cN\xe2\x80\x9d level and above
Min 3 years of relevant working experience in the consumer electronics sector
Must have class 3 driving license
Additional Information
Career Level
Non-Executive
Qualification
Primary/Secondary School/O Level, Professional Certificate/NiTEC
Years of Experience
2 years
Job Type
Full-Time
Job Specializations
,
Company Overview
At Search Index, we believe in working closely with our clients in an enduring partnership towards successful career placement. We specialise in identifying, assessing, and recruiting candidates for junior to senior level roles across all industry sectors.
We provides end-to-end solutions covering:
Permanent, Contract, Temporary and Project-Based Placement.
Executive Search
Payroll and Staff Management
Search Index is committed to providing the highest level of service with our extensive knowledge of human resources, consultancy, and search expertise.
Wang Meilin Joleen EA License | 14C7092 EA Registration Number | R1105083
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