Job Description

ServiceNow Application Consultant

The creation of Temus was catalysed by the need for sophisticated digital capabilities to drive transformation across the public and private sector, in Singapore and broader region.

Our approach seeks to drive transformation holistically, which looks beyond the use of technology and covers all aspects of people, process, change management and policy, which is critical to driving successful transformation outcomes.

Everything we do is geared towards helping transform people\'s lives through technology.

We seek to achieve simplicity in everything we do, in the way people embrace technology, the way we serve our clients and the way we run internally.

We offer end-to-end transformation that starts with a design for value orientation and walks the path with strong IT service and delivery capabilities, centered in Singapore.

We are committed to offering a strong talent value proposition, where we stand for purposeful and impactful work, and at the center of Singapore\'s technology ecosystem.

Responsibilities

Participate as a pivotal member of Agile/Scrum teams in application/system implementation projects, bridging client and Temus teams

Work closely with clients to gather/refine functional, integration, and user interface requirements

Write and/or analyze user stories and assist developers with determining optimal system solution

Engage cross-functional clients in workshops and interviews to analyze business processes to align functional requirements

Influence clients\xe2\x80\x99 thinking in adopting leading/standard practices, approaches, and processes

Lead clients through the system implementation cycle including planning and execution of testing, migration, and cutover

Support change management by developing training material, delivering training, and supporting users post cutover

Work with Project Manager to provide timely and accurate project status information and escalate project issues proactively

Requirements

Bachelor\'s degree in Computer Science or a related field with 3+ years\xe2\x80\x99 experience in client facing role

Experience operating in Agile/Scrum setting for technology development and implementation projects

Experience with ServiceNow is a must. Bonus for specific experience with Customer Service Management (CSM) experience or Field Service Management (FSM) modules

Team player with effective interpersonal and communication skills

Excellent analytical and problem-solving skills with the ability to think out-of-the-box

Self-motivated and able to work in demanding situations with changing priorities

EnviroDynamics Solutions