Job Description

NTT is a leading global IT solutions and services organisation that brings together people, data and things to create a better and more sustainable future.

In today\xe2\x80\x99s \xe2\x80\x98iNTTerconnected\xe2\x80\x99 world, connections matter more now than ever. By bringing together talented people, world-class technology partners and emerging innovators, we help our clients solve some of the world\xe2\x80\x99s most significant technological, business and societal challenges.

With people at the heart of our success, NTT is committed to attracting and growing the best talent and providing an environment where everyone feels they can belong and their contribution matters.

Want to be a part of our team? The Sales Engineer routinely engages both internally and externally with Director, VP and C-level staff providing critical perspective and guidance on strategy, investments and innovation drawing upon their depth and breadth of technical and business impact knowledge. This position works closely with the Account teams to provide outstanding technical solutions and designs to our current and potential customers. The Sales Engineer will work with the customer teams based on a strategic account plan to properly position NTT Ltd network, cloud infrastructure, and managed services solutions. The goal will be to facilitate on-going projects, help to start new initiatives and sell NTT Ltd solutions. Since the Sales Engineer augments and assists both a strategic account and sales team, experience as a technical leader is a requirement. Sales acumen, IT industry experience, and previous experience road-mapping technology requirements and migrations is critical. The successful candidate must be comfortable in highly complex sales process and is comfortable discussing technology at both a technical and business strategy level.

Working at NTT

The Sales Engineer routinely engages both internally and externally with Director, VP and C-level staff providing critical perspective and guidance on strategy, investments and innovation drawing upon their depth and breadth of technical and business impact knowledge. This position works closely with the Account teams to provide outstanding technical solutions and designs to our current and potential customers. The Sales Engineer will work with the customer teams based on a strategic account plan to properly position NTT Ltd network, cloud infrastructure, and managed services solutions. The goal will be to facilitate on-going projects, help to start new initiatives and sell NTT Ltd solutions. Since the Sales Engineer augments and assists both a strategic account and sales team, experience as a technical leader is a requirement. Sales acumen, IT industry experience, and previous experience road-mapping technology requirements and migrations is critical. The successful candidate must be comfortable in highly complex sales process and is comfortable discussing technology at both a technical and business strategy level.

Essential Functions/Duties

To perform this job successfully, an individual must be able to perform each essential function satisfactorily. The requirements listed are representative of the knowledge skill/and/or ability required. Duties are not listed in order of priorities, but are expected to be done in a timely fashion unless otherwise instructed. NTT Ltd will provide reasonable accommodations to employees with physical/mental limitations to enable these individuals to perform the essential functions of their jobs.

• Translate business needs into technical solutions, and defining solutions to problems through application of information technology.
• Lead the technical sales and discovery process and manage internal functional area resources for support as necessary.
• Conducts deep-dive technical discovery and creates revenue opportunities while effectively managing end-user expectations and deliverables.
• Performs technical writing activities for Scope of Work (SOW) creation, team trainings, and is a key liaison and feedback channel to product development/marketing for competitive intelligence and market trends.
• Develop and execute a solution strategy and business plan that supports product growth
• Oversee aspects of project life cycle, from initial kickoff through requirements analysis, design and serve as a lead as required, to implement the installation, customization and integration efforts
• Analyze, Design, develop, and document overall architecture of customer systems.
• Produce a detailed functional design document to match customer requirements.
• Provide current best practice and 3rd Party solution alternatives as part of the functional design document.
• Develop a deep technical knowledge of assigned product set. Be the ultimate expert across NTT Ltd products and solutions.
• Develop strong relationships with Product Management & Product Architect counterparts.
• Represent Customer and NTT Ltd viewpoints in product scoping, development and design process.
• Think outside of the box to create a strategic vision for serviceable and supportable products.
• Conduct regular team trainings on product, positioning, and solution selling.
• Operate as a subject matter expert core teams focused on specific product sets
• Coordinate and Project Manage Product Launch readiness activities, such as training, build case studies, and conduct team solution exercises
• An understanding of the financial and technical challenges faced with running a modern data center.
• A thought leader in the application of ITIL principles.
• Strong understanding of competitive technologies, competitor positioning, counter-arguments and emerging technologies that could be both cooperative and competitive.
• Perform Beta product implementations and identify potential candidates.
• Work with the Product Development team to ensure NTT Ltd is ready to deliver the products as they are released.
• Be the owner for NTT Ltd documentation, training, process and policy for specific products.
• Respond to functional and technical elements of RFIs (Request for Information ) and RFPs (Request for Proposal).
• Build supportability metrics and product scorecards to drive strategic product discussion with Product Management and Engineering.
• Responsible for participating and successfully completing all companywide mandates/training in a timely manner.
• Complies with all Ethics and professional standards.
• Complies with all corporate and organizational security policies and guidelines.
• Abides by all policies and procedures.
• Performs a myriad of tasks as required and/or assigned.

Qualifications (Knowledge/Skills/Abilities) Core Competencies

• Organized and detail-oriented, with project management experience.
• Ability to make administrative/procedural decisions and judgments.
• Demonstrates mutual acceptance and respect of all co-workers.
• Ability to be a team player, works effectively with others with positive cooperation.
• Ability to communicate, both internally and externally, in an effective, timely professional and courteous manner.
• Strong computer skills, including MS Office; Word, Excel, PowerPoint and Visio and Outlook.

Education and Experience:

To perform this job satisfactorily, an individual must be able to perform each essential

function satisfactorily. The requirements listed are representative of the knowledge, skills

and/or abilities required in this position. Preferred level of education and experience

necessary to successfully perform the principle responsibilities of this position:

• Bachelor\'s Degree in Computer Sciences, Engineering or experience in relevant field preferred.
• Seven plus (7) years\xe2\x80\x99 experience.
• Strong technical and strategic skills. Willing to get into deep, techie technical details, but also able to see the big picture guide clients on high-level technology strategy and migration options.
• Able to develop trusted relationships, a strong internal network and use influence to drive change.
• Displays situational fluency and perseverance to handle challenging business situations.
• Able to negotiate and compromise to drive consensus.
• Excellent written and verbal communication skills with the ability to articulate complex concepts to a broad range of technical and business audiences, including technical and business executives.
• Organized and detail-oriented, with project management experience.
• Understanding of Cloud Services including IaaS, PaaS, and SaaS with knowledge of virtualization techniques such as VMware, Citrix, Microsoft, and KVM.
• Strong understanding of the fundamental differences between private, virtual private, and public cloud and the use-cases a must
• Experience with assessing client Disaster Recovery and Business Continuity requirements and architecting hot, warm, and cold-standby solutions in the data center
• Understanding of cloud orchestration frameworks and its role in IT transformation a strong plus
• Knowledge of desktop and application delivery methodologies including VDI, Application Virtualization, and Session Virtualization technologies a strong plus
• Candidate MUST understand the competitive landscape in global networking, data center, and cloud computing
• Provide thought-leadership and positive direction to the NTT Ltd sales channels
• Network/routing protocols including MPLS, BGP, DWDM, SONet/SDH, Long-haul & Metro Transport, Ethernet, IP Peering and VoIP technologies.
• Understanding of CDN, SDN, and SDDC concepts desired
• Design principals of Data Center Environments and systems including HVAC, Power Density Calculations, UPS Power systems, Fire Suppression, and Construction with relationship to Uptime Institute\xe2\x80\x99s / BICSI Tier ratings and standards.
• Experience with IP Address management and subnets.
• Specific knowledge of Server, Network and Storage hardware and software including Cisco, EMC, NetApp, IBM, HP, Linux, and Microsoft technologies.

Required Certifications:

Required certifications that are necessary for successful performance of the principle responsibilities of this position are:

• ITIL preferred and various VMWare, Micrsoft, CISCO or Citrix design certifications

Working Conditions:

Working conditions are normal for an office environment. Work requires extensive work using a computer and possibly other office equipment. Responsibilities may require evening work in response to working with Japan, and other global teams.

Other Information: Ability to travel as needed.

What will make you a good fit for the role?

Join our growing global team and accelerate your career with us. Apply today.

A career at NTT means:

Being part of a global pioneer \xe2\x80\x93 where you gain exposure to our Fortune 500 clients and world-leading global technology partners and work with a network of over 40,000 smart and diverse colleagues across 57 countries, delivering services in over 200 countries.

Being at the forefront of cutting-edge technology \xe2\x80\x93 backed with a 150-year heritage of using technology for good. With 40% of the world\xe2\x80\x99s internet traffic running on our network and where Emoji were first invented, you can be proud of the group\xe2\x80\x99s many new \xe2\x80\x98firsts\xe2\x80\x99.

Making a difference \xe2\x80\x93 by doing meaningful work that helps to shape the future for our clients, and across industries and communities around the world.

Being your best self \xe2\x80\x93 in a progressive \xe2\x80\x98Connected Working\xe2\x80\x99 environment that promotes flexibility, connection and wellbeing. Where diversity and different perspectives are embraced to ensure equal opportunities for all.

Having ongoing opportunities to own and develop your career \xe2\x80\x93 with a personal and professional development plan and access to the broadest learning offerings in the industry.

NTT Corporation