Job Description

At FedEx Express, we believe that a connected world is a better world. We connect people and possibilities with our diverse portfolio of transportation, e-commerce, and business solutions. Today, our networks reach more than 220 countries and territories, linking more than 99 percent of the worlds GDP. FedEx is consistently recognized as one of the most admired brands in the world and one of the best places to work. Our people are the foundation of our success and the key to our future. At FedEx, we are as diverse as the world we serve. We leverage our diverse talents, experiences and ideas to be more responsive to customer challenges, spark creative solutions, and adapt to change. FedEx is an equal opportunity / affirmative action employer (minorities/females/disability/veterans) committed to a diverse workforce.What can you expect as a FedEx team member?Career Mobility and Development: When you join FedEx, youre joining a team with possibilities that literally span the world from opportunities for advancement and location transfer, to training and leadership programs.Total Compensation and Benefits Package: We want to keep our employees for a long time, so we offer competitive benefits, opportunities for flexible work arrangements, and programs to support well-being.Equal OpportunitiesOur greatest asset at FedEx is our people. We are committed to building a diverse, equitable and inclusive workforce, and offer equal opportunities, fairness and respect to all regardless of who you are. We encourage you to apply even if you feel your experience does not align with all the aspects in the job description as you could be exactly who we need for this or another opportunity.We do not tolerate discrimination or harassment based on race, color, ethnicity, national origin, religion, sex, age, genetic information, citizenship, disability, marital status, pregnancy, sexual orientation, gender identity, gender expression, veteran status or any other characteristic protected under national, state or local laws. We will reasonably accommodate team members and third parties with physical and mental disabilities.SG0800: Manager OperationsManager OperationsAt FedEx, we keep the world connected in good times, and during periods of great need as evidenced in the past year. We are helping the world move forward. You will be part of a learning and agile organization that constantly explore innovative ways to add value. You will be part of a dynamic team that respect and support each other and work effectively together to achieve success and results that are consistent with our Purple promise to make every FedEx experience outstanding.We are looking for an Operations Manager based in Singapore to lead our frontline team of Operations employees.Roles & Responsibilities

• People and Performance Management:

Recruits, develops, motivates and manages the team performance. Provides guidelines, support and coaching to ensure that team members have the competencies, capabilities and tools to consistently deliver individual and team objectives. As a People Manager, you will be responsible for the entire employee lifecycle of your division including hiring, handling disciplinary cases and termination. * Compliance to Processes and Procedures:Ensures team awareness of current processes and procedures, and relevant Company and regulatory requirements, which may impact the operation or department. * Takes steps to ensure any changes are implemented.Ensures completion of audit and reviews of existing processes or documentation to ensure appropriate standards and rules are applied.
Identifies and investigates anomalies, issues or variance to be addressed and implements corrective actions to ensure compliance and/or create improvements in process and procedures. * Reporting and Data Management:Arranges completion of accurate and timely reporting across area of responsibility.
Provides reports, presentations and relevant information to senior management as required.
Ensures the effective development and use of information or record management systems or reporting practices. * Planning & Service Assurance:Plans and schedules resources, including rostering, to ensure department priorities are completed.
Communicates targets and goals to the team.
Provides updated on progress towards goals for senior management and team. In order to ensure ongoing team capability to deliver both current and future job requirements and to support the growth of the business evaluates short/medium term resource requirements. * Project Management:Oversees team projects/initiatives in order to deliver planned results on time and within budget.
Supports the team using project management tools and processes to plan, control and execute various project /programs. * Continuous Improvement:Continuously seeks to develop and improve the effectiveness and efficiency of the team * Budget Management: Manages department/location budget and takes appropriate actions in order to optimize costs and to remain within agreed parameters. May include involvement in vendor management and/or procurement.Requirements:

• Education: Bachelors degree or equivalent
• Experience: Five (5) years experience in logistics industry, process engineering or other relevant experiences.
• Valid Class 3 Singapore Driving License or able to convert existing License to Valid Class 3 Singapore Driving License.

Work Location: Successful candidate will be based at 90 ALPS Avenue, Airport Logistics Park, Singapore 498746Eligible candidates please apply with an updated resume, including information on expected salary and date of availability. As we typically receive high volume of applications only shortlisted candidates will be contacted.Job Posting End Date: 2024-06-22

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