Company: Germaxco Shipping Agencies Pte Ltd Location: Joo Koon, Singapore The Role: As an integral part of Germaxco\'s operations, our Customer Service Team is responsible for ensuring smooth logistics and operational workflow for our customers. The Shipping Executive is expected to be a team player, communicative, and meticulous in handling shipping documentation and inquiries in a fast-paced environment. Benefits:
Career Advancement Opportunities
Job Training
5.5 days work week with additional leave benefits
Company incentives
Main Responsibilities:
Drive a "customer first" initiative: communicate excellent customer service standard through timely and appropriate support and achieve internal and customer KPI requirements
Understand and perform trade and customs-related processes such as Tradenet, Portnet, and NTP
Schedule and monitor air and sea (import and export) freight bookings and documentation
Coordinate with customers, peers, and vendors to ensure smooth flow in daily operations
Perform invoicing processes and ensure efficiency and accuracy of the accounts receivables and accounts payables
Ensure all shipping documentation, booking requirements and other information required are complete and free of error by verification and on-time processing
Ensure standard operating procedures, as set by the company and outlined using ISO certification guidelines, are followed
Requirements:
Minimum GCE "O" Level
Experience in Shipping and/or Logistics is preferred