Job Description

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About the Role

We are looking for a responsible and motivated

Manager

to oversee daily operations and lead a team to deliver high-quality work. The ideal candidate is organized, proactive, and has strong people management and communication skills.





Key Responsibilities





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1. Operations Supervision

Plan, coordinate, and oversee daily business activities Ensure smooth workflow Monitor performance, productivity, and service quality Identify and resolve operational issues quickly and effectively
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2. Team Leadership

Manage, train, and motivate staff to perform at their best Prepare duty rosters and handle manpower deployment Maintain discipline, teamwork, and professionalism among employees Conduct regular meetings and performance reviews
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3. Client & Project Coordination

Communicate with clients to understand requirements and expectations Ensure projects or services are delivered according to timeline and standards Handle feedback, complaints, or requests professionally Build and maintain strong client relationships
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4. Administration & Reporting

Track attendance, inventory, and resource usage Prepare daily/weekly reports on operations and staff performance Ensure documentation and record-keeping are accurate Support management in planning and budgeting
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5. Quality, Safety & Compliance

Enforce company policies and workplace safety procedures Conduct checks to ensure quality control and compliance with regulations * Investigate incidents or issues and implement preventive measures