Job Description

We\'re looking for Client Connect SRE to grow with our development squads building a virtual bank from scratch using cloud native technologies. We\'re a fast-growing team solving exciting problems and delivering high quality products in small, interdisciplinary teams using Agile as our core methodology. We\'re applying the learnings from Google, Twitter and Netflix to build the next generation of banking.

Applications without the required experience will not be considered.

The Role Responsibility:

To provide day-to-day production support for the Client Connect users

Identify root cause, corrective, improvement action, and track improvement action until

closure in compliance with the bank standards.

Communicate application problems and issues to key stakeholders

Able to take ownership of issues and follow through to closure.

Ability to provide continuous improvement initiatives and automating recurring tasks to

reduce toil

Work effectively in collaboration with different teams either local or remote.

To develop monitoring tools/alerts to for proactive actions

To communicate effectively and work efficiently with a group of people supporting both

functional/technical areas

Basic understanding of CI/CD pipelines and SDLC (application delivery)

Assist application teams in setting up SLI, SLO and Error budget for the system/s

Participate in Blameless Incident Retrospectives and follow up on action items

Work with application teams for Observability, automating monitoring and auto-

remediation of known issues.

Requirement:

Bachelor\'s Degree/Diploma in Computer Science, Computer Engineering, or Computer Application. Equivalent experience may be considered.

Must-have Madarin communication

Good Technical & Troubleshooting skills

High attention to detail with focus on understanding the issues

Hands-on Experience in writing SQL queries for troubleshooting issues and issue analysis

Hands-on Experience in one or more of the following: Java Script, Java and Python.

Hands-on Experience with one of more of ELK, Grafana, AppDynamics, Kibana

Hands-on Experience with CI/CD pipelines and release strategies

Familiar with environment maintenance tasks like patching (OS, database)

Experience in cloud-based technology and container-based platform

Ability to multi-task and possess good communication skills

Interest in new technology tools and the ability to learn

Who we are?

Having started in Germany in 1987, GFT Technologies has grown to become a trusted Software Engineering and Consulting specialist for the international financial industry, counting many of the world\'s largest and best-known Banks as our clients.

We\'ve been a pioneer of near-shore delivery since 2001 and now offer a global team spanning 16 countries with a global workforce of over 6,000 people around the world. GFT is recognised by industry analysts, such as Everest Group, as a leader amongst the global mid-sized Service Integrators and ranked in the Top 20 leading global Service Integrators in many of the exponential technologies such as Open Banking, Blockchain, Digital Banking, and Apps Services.

Today, GFT continues to drive growth through digital transformation working closely with leading global digital and virtual banks. We do this through a combination of consulting services, IT solutions, applications management, and outsourcing focusing heavily on the following domains:

• Artificial Intelligence and Machine Learning
• Blockchain Solutions
• Cloud Technologies
• Data Analytics

But most importantly: we are still human beings. We live up to our values because we truly believe they are vital. A core value of ours is \'small enough to care, big enough to deliver\'. Meaning we aim to keep the family-owned business values at the core of how we do business. Our culture is about staying closely connected, being agile, lean, and having a flat organization. On the other hand, we also strive to remain relevant to our clients\' business as they trust us with helping them on their transformation journeys delivering business-critical IT solutions and projects.

For the past 18-months, GFT has been driving our expansion into the APAC region, rapidly winning new clients including Mox Bank (a cloud-native Virtual Bank for Hong Kong millennials that GFT has helped build from the ground up), Standard Chartered, DBS, HSBC, SGX and many more.

Come join our APAC start-up team and help us drive our growth in the region.

You can learn more about our latest advancements and news at

GFT Technologies