Job Description

Role Responsibilities

• The Small Business Clients segment in Business Banking ("BB") within Standard Chartered Bank aims to provide companies with turnover of up to US$15m in Singapore a suite of product that meets their financing requirements.
• As a Business Development Manager, in addition to providing team support to your counterparts, you will be expected to actively acquire New-to-Bank (NTB) relationships and cross-sell the entire suite of BB products to meet and exceed quarterly sales targets as stipulated in the "Quarterly Scorecard" as well as ensure that the NTBs acquired by yourself consistently comment on how amazing your service is.

Performance Measures

• To achieve New Sales Revenue (NSR) targets through New-to-Bank client acquisitions, and active cross-selling of BB products.

Risk Measures

• To ensure complete compliance and quality of work that meets internal and regulatory requirements.
• Bank\'s interest must be protected at all times. Raise any risk concerns in writing immediately to seniors. Ensure Bank\'s is never at risk from your action, or inaction.
• Compliance with all the Bank\'s policies without any delays.
• To engage in active cross-selling of BB suite of products to ensure that each NTB holds at least 2 Products Per Client (PPC).
• To engage Product team to provide banking services at corporate and individual level. Drive cross product sales of all the Bank\'s products and services for corporate and personal level.
• On a reasonable basis, to revert to all customer queries within 2 business days.

Competencies

• Familiar with customer due diligence processes including FATCA adherence.
• Familiar with basic working capital financing cycle and products for operating entities.
• Familiar with basic mortgage financing principles including TDSR framework and applications.
• Keen understanding of adherence to credit underwriting requirements.
• Knowledge of competitive environment in order to position Bank\'s products appropriately.
• Keen negotiation and closing skills.

Work Ethic

• Punctual at work and when visiting customers.
• Self-driven, self-motivated, and a pro-active approach toward resolving issues.
• Responsive, contactable and accountable to clients and internal stake holders.
• Team player ready to grow business, and ready cover team members\' duties as necessary.
• Appropriate dressing that must meet Bank\'s standards.
• Self-driven, self-motivated, and a pro-active approach toward resolving issues.

Ad-hoc Activities (for candidates at senior job grades)

• Mentoring of junior BDMs.
• Any other ad-hoc tasks assigned, which typically will be kept within 5-10% of overall workload.

Our Ideal Candidate

• Tertiary education
• 2 years of relevant working experience.
• Relevant candidates with more experience will be considered for more senior grades.
• Relevant sales/acquisition experience in banking sales with a proven sales track record is preferred.
• Passion for sales and providing excellent customer service, with ability to deal with people of all levels in complex and difficult situations

Role Specific Technical Competencies

• Familiar with customer due diligence processes including FATCA adherence.
• Familiar with basic working capital financing cycle and products for operating entities.
• Familiar with basic mortgage financing principles including TDSR framework and applications.
• Keen understanding of adherence to credit underwriting requirements.
• Knowledge of competitive environment in order to position Bank\'s products appropriately.
• Keen negotiation and closing skills.

About Standard Chartered
We\'re an international bank, nimble enough to act, big enough for impact. For more than 160 years, we\'ve worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you\'re looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents. And we can\'t wait to see the talents you can bring us.
Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you\'ll see how we value difference and advocate inclusion. Together we:

• Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
• Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
• Be better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term

In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.

• Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations
• Time-off including annual, parental/maternity (20 weeks), sabbatical (12 weeks maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum
• Flexible working options based around home and office locations, with flexible working patterns
• Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
• A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning
• Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.

Recruitment assessments - some of our roles use assessments to help us understand how suitable you are for the role you\'ve applied to. If you are invited to take an assessment, this is great news. It means your application has progressed to an important stage of our recruitment process.
Visit our careers website www.sc.com/careers

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