Job Description

SOCIAL MEDIA MANAGER
Work for our global clients and immerse in our rich and diverse company culture where you can thrive, grow and just be aweSOme! Apply now and discover the Satellite Office Candidate Experience - recognized as one of BEST among BPO companies worldwide.
WHAT IS A SOCIAL MEDIA MANAGER
Our awesome client, a leading financial company based in US is looking for a Social Media Manager to be part of their Marketing team.
Social Media Account Managers are primarily responsible to leverage an array of Social Media channels to drive relevant traffic to the Company's clients' and internal Social platforms. Social Media Specialists create, manage and implement all of their clients' and the company's Social Media marketing campaigns.
Initially reporting to the Marketing Coordinator, the Social Media Specialist position is a critical role for the Company. Key areas of responsibility include the end to end management of major strategic Social marketing projects for clients, the development and management of an integrated online plan in addition to online engagement, conversion and retention.
Social Media Manager are responsible for all online metrics and engagement for their client base, and for creating long term and strategic relationships. It is essential that Social Media Specialists look for opportunities to better improve overall results for the company and their clients, to assist in their entire marketing mix.
WHAT WILL BE YOUR MAIN RESPONSIBILITIES
Build, manage and optimise the company's clients and Internal Social Media campaigns
Creation of all content and campaigns for Social Media Platforms using different tools like Canva, Adobe Creative Suites, or similar tools
Managing of all campaigns and content to all platforms
Creating and Managing of all email direct marketing and communications; newsletters, infographics, content writings & article,
Manage the day to day client relationships through phone calls and emails
Develop insightful, thorough recommendations to improve technical, design, content, on-page and off-page optimisation elements
Take the initiative to recommend breakthrough ideas that leads to business development
Analyse client's websites, Social Media platforms and business situations through drawing on the company's tools and resources.
Measure and report on the effectiveness of online advertising efforts, and identify areas of improvement for clients
Building rapport with existing and potential clients and retain them by providing quality service
Review current industry trends and make suitable recommendations to clients based on competitive activities
Help clients attain more customers and recommend the Company's portfolio of products and services where possible
To carry out any other reasonable duties and responsibilities as assigned.
Working collaboration with the Marketing Director to produce all deliverables and goal WHAT ARE WE LOOKING FOR
PERSONAL SKILLS & QUALITIES
Excellent English communication skills, both written and verbal
Strong business acumen
Strong time management with a sense of urgency
High energy, team orientated
Precise, accurate, attention to detail a must
Ability to work unsupervised as an individual contributor
Must demonstrate initiative and a 'can do' attitude - solutions-oriented and results focused
QUALIFICATIONS & EXPERIENCE
5 years of Social Media Marketing experience
Must have extensive knowledge and experience managing organic and paid campaigns
Extensive knowledge in Email Direct Marketing and Communications
Must have good social media analytics background
Excellent verbal, written and interpersonal communication skills
Must be self-motivator and self-starter
Focus on quality and customer service
Exceptional listening and analytical skills
Solid time management skills
Must be able to effectively deal with people at all levels inside and outside of the Company
Creative ability & writing proficiency
Ability to multitask and successfully operate in a fast paced, team environment
Must adapt well to change and successfully set and adjust priorities as needed
Instagram Marketing experience and Facebook Blueprint certification will be highly regarded
Social Media Account Managers are primarily responsible to leverage an array of Social Media channels to drive relevant traffic to the Company's clients' and internal Social platforms.