Job Description

Responsibilities

Responsibilities:

• First point of contact for day-to-day OU client liaison. Part of all brand briefings. A go-getter and not afraid to question the norms and suggest newer ways of doing.
• Manage all aspects of social media interaction between TCCC & OpenX group, ensuring a positive customer service experience
• Champion at offering consumer single-view (Digital) + Insights (content, media, social) for brands
• Responsible for managing day-to-day campaign management and ensuring brand consistency with social strategy.
• Facilitate scaling brand and company awareness through various social media channels
• Support ASP Social Lead, Strategist & Intelligence Managers in creating and implementing social media strategies
• Support the Social Creative team in brand consistency in copy through tone, voice and terminology
• Oversee the creation and implementation of the monthly social calendar with the Community managers in market/Social Ops manager + PMO
• Reviews with Social intelligence manager on social brand's monthly performance & proposed
• ASEAN & SOUTH PACIFIC (ASP) coverage of 11 markets

• 2-3 years of experience in account management (digital agency min 1 yrs); where the person demonstrates overall thought leadership in building social for big brands.
• Preferably to have managed social brands regionally.
• Digitally fluent, with an understanding of the complex, fragmented media landscape and how to bring together cohesive programs and drive results for clients.
• A true social media expert.
• Food and beverage experience is a plus.
• Strong communication skills, particularly with oral presentations,
• Strong stakeholder management skills as the role would involve many key stakeholders across various markets.