Job Description

Coordinate admissions of residents under Ministry of Health (MOH) Portable Subsidy.Working with Agency for Integrated Care (AIC), hospital, nursing home,government agency etc.
Perform financial counselling for all residents under MOH's Portable Subsidy,including the preparation of estimated bill size, admission contract and otheradministrative matters.
Perform National Means Testing (NMTS) for portable subsidy residents and ensurethe resident NMTS are valid and updated according to MOH's requirement.
Act as a resource person for the Integrated Resident Management System (IRMS),AIC portal for all ECON Medicare Centres and Nursing Homes.
Assist resident / sponsor facing financial constraint to put up application forgovernment subsidy for their nursing home stay (private to subsidy conversion)
Assist Home and Centre in putting up the following applications for their residents
Shelter Home
Day Care
Day Rehab
Home Modification
Senior Mobility Fund
Transfers to VWO Nursing Homes
Assist the resident in putting up the applications for government schemes. Applications would include the following, and other schemes that may be available.
Interim Disability Assistance Programme for the Elderly (IDAPE)
Eldershield Claimc. Medical Fee Exemption Card (MFEC)
Medifund application etc.
Provide support to your direct supervisor in ensuring that all processes andworkflows are customer focused, efficient, effective and achieve the organization's objectives.
Identify, develop and implement plans for area of improvement including workingtogether with colleagues as a team within the department or from other departmentsin a collaborative manner
Perform such other duties and responsibilities that may be assigned from time to time
Requirements
Diploma in Counselling/ Psychology or Social Services or any equivalent qualification with at least 1 year relevant working experience
Good interpersonal and communication skills, team player
Willing to work with people with disability
Ability to work independently
Ability to multi-task
Ability to work effectively in team environment
Possess planning, communication and interpersonal skills
Empathetic and compassionate
Proficient with MS Office
Ability to work under pressure and meet tight deadline