Job Description

Purpose of job:

• Administrate Financial Assistance Schemes
• Provides leadership and oversees Community team & volunteer befrienders to ensure service delivery according to programme objective in accordance to ethical and legal guidelines.
• Conducts comprehensive client assessments to collect functional, environmental, bio- psycho-social, financial, employment, housing, and educational information as appropriate to develop a comprehensive case plan. The Social Worker maintains professional relationships with service users, acting as a guide, a support, an advocator and intermediary.

Key Responsibility Areas:

• Oversee planning, care coordination and referral processes.
• Liaise with relevant community partners to administrate financial assistance schemes.
• Provision of supervision and direction for community executive team & volunteer befrienders to ensure care coordination, service provision and service linkage for clients and caregivers.
• Oversee training and development of community executive team & volunteer befrienders with relevant competencies, team progress and performance in accordance with service provision.
• Oversee planning with staffs, implementation and monitoring of care plans, referral and follow-up processes.
• Identify and work with relevant stakeholders and community partners to support care plan.
• System development and linkage to build network with stakeholders, community partners and agencies to facilitate care support for clients and caregivers.
• Establish and review referral, workflow and communication processes, development and update of service manual.
• Provide psychoeducation and care planning for clients and caregivers after diagnosis from primary care.
• Participate in multidisciplinary team meetings;
• Maintain accurate records, update records and prepare reports for reporting to governing agencies and government mean-testing application;
• Participate in internal and external training, supervision and team
• Any duties as assigned by the Case Manager and the Executive Director.

Experience:

• Minimum Degree or Post Graduate Qualifications in Social Work from recognised institutions
• Minimum 2 years of experience working with families and seniors preferred

Qualifications:
Minimum Degree or Post Graduate Qualifications in Social Work from recognised institutions

Other Requirement:

• Required travelling to different locations

Competencies:

• Knowledge of Person-centric care, dementia, mental illness and disease management.
• Team player with strong interpersonal and communication skills.
• Preferably bilingual and knowledge of Malay and Chinese dialects will be an added advantage

Only shortlisted candidate will be notified.