Reporting to: Head Community Care / Senior Social Worker / Centre Manager
Job Purpose
To support the psycho-social well-being of seniors through casework, care coordination, and social support activities, working closely with the Centre team to promote active ageing, social connectedness, and early intervention for vulnerable seniors in the community.
Key Responsibilities
1. Casework and Care Coordination
Conduct
intake and needs assessments
for seniors referred to the AAC.
Develop and implement
individual care plans
in consultation with the Senior Social Worker and Centre team.
Provide
emotional support and basic counselling
to seniors with adjustment, loss, or family-related issues.
Coordinate with
AIC, FSCs, healthcare providers, and social service agencies
for referrals and resource linkage.
Monitor and
follow up on seniors' progress
and update case notes in the system (e.g. eCase, CRM).
2. Outreach and Engagement
Participate in
block-by-block outreach
and home visits to identify isolated or vulnerable seniors.
Assist in
onboarding new seniors
, ensuring smooth transition into centre activities and peer networks.
Support initiatives that
connect seniors to preventive health, exercise, and learning programs
.
3. Group Work and Program Support
Co-develop and co-facilitate
therapeutic, support, or educational group activities
, e.g. grief support, life review, or social skills groups.
Provide input on programs to enhance
social inclusion, mental wellness, and intergenerational engagement
.
Work with volunteers and partners to deliver
meaningful activities
that strengthen seniors' purpose and sense of belonging.
4. Case Documentation and Reporting
Maintain
accurate, timely case documentation
in compliance with agency and AIC standards.
Assist in preparing
periodic reports, data collation, and evaluation
of social work outcomes.
5. Professional Development and Teamwork
Participate in
case discussions, supervision, and multidisciplinary meetings
.
Attend
trainings and courses
to strengthen competencies in gerontology, case management, and mental health.
Contribute to a
supportive and learning-oriented team culture
within the AAC.
Job Requirements
GCE 'A' level with 2 passes or two H2 passes; or local Polytechnic Diploma or equivalent; or Degree from a recognized university.
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