Job Description

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Catering Sales Manager

• Meeting the needs of prospect & secured business (MICE) from enquiry, contracting and compilation of event order through to on site care and appropriate after function follow up.

What is in it for you:

• Employee benefit card offering discounted rates in Accor worldwide
• Learning programs through our Academies and the opportunity to earn qualifications while you work
• Opportunity to develop your talent and grow within your property and across the world!
• Ability to make a difference in the local community through our Corporate Social Responsibility activities, like Planet 21

What you will be doing:

• Assist in the maintenance of conference database for key contacts / clients.
• Formulation of quotations for conference proposals covering venue, function, menu and accommodation costs
• Answer all correspondence and inquiries received during the working week within 24 hours of receipt; maintain good public relations with customers.
• Complete organisation of conference activity/ events from confirmation to post-event follow-up in order to ensure client satisfaction.
• Co-ordination and hosting of familiarisation and site inspection activity including follow-up and promoting conferences, conventions and trade shows to potential clients.
• Co-ordination and production of conference collateral material, i.e. conference kits, direct mail pieces, etc in liaison with the Director of Sales and Marketing.
• Attend and actively participate in weekly Banquets Event Order meetings and, where appropriate, sales meetings, respecting the confidentiality of issues that may be discussed formally or informally.
• Assist as required in the management of food and beverage service within the conferencing and outside catering areas.
• Ensure that there is a high level of cleaning and maintenance of the conference area, heart of house, tableware, utensils and other materials and equipment used by conferencing.
• Regular liaison with Engineering, ensuring that maintenance requests are completed quickly, focusing on guest needs as a priority.
• Co-ordinate between conferencing and other relevant departments to ensure that preparations for conferences have been made.
• Ensure constant liaison with the Food and Beverage Department to achieve the objectives of the catering dept.
• Adherence to Emergency Communication procedures ensuring that enquiries from the media are only responded to by the nominated spokesperson.
• Strive to implement the AccorHotels Vision and demonstrate active use of AccorHotels and Sofitel Values.
• Any other duties assigned.

Your experience and skills include:

• Minimum of 1 year experience in a similar role in a Hospitality Sales environment
• Projects professional image at all times through personal presentation / interpersonal skills.
• Initiates contact and establishes rapport easily.
• Organises time and work efficiently.
• Proficient in using Opera, Microsoft Outlook, Word and Excel.
• Ability to manage competing deadlines to achieve results
• Appreciates and maintains an effective outlet for stress.
• Excellent numeracy, verbal and written communication skills.
• Has the ability and willingness to undertake further development.
• Works under pressure without negative impact.
• Develops and maintains co-operative working relationships.
• Good team player; contributes to and assists co-workers without being asked
• Initiative to work unsupervised and be self motivated

Your team and working environment:

In alignment, with Sofitel\'s passion for luxurious hospitality, we strive to build a team of dedicated individuals with expertise to create an unforgettable experience for our guests.

Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.

Why work for Accor?
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor\xe2\x80\x99s limitless possibilities.
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow\'s hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/

Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS

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