Job Description

Facilities Attendant

Ensure guest safety and recreational work supervising and ensuing regulations at a hotel pool and gym as well as providing for the guest-s comfort. Ensuring cleanliness, setting up and safety of the facilities.

What\xe2\x80\x99s in it for you:

• Employee benefit card offering discounted rates at Accor worldwide
• Learning programs through our Academies
• Opportunity to develop your talent and grow within your property and across the world!
• Ability to make a difference through our Corporate Social Responsibility activities, like Planet 21
• Uniform will be provided.

What you will be doing:

• Greets all guests at all times and attempts to learn and use guest\xe2\x80\x99s name at every opportunity
• Engage with guests to build warm relationships, anticipating their needs whenever possible and creating opportunities for Cousu Main moments.
• Ensure the pool deck is swept and that all furniture is in the correct place, when setting up in the morning.
• Responsible for maintaining cleanliness of changing room, pool and gym including straightening and stacking chairs, collecting soiled towels and trash, moving chairs, replenishing towels and cleaning/arranging of gym equipment
• Identify and report defects, hazards and injuries throughout the pool and gym,
• Knowledge of the principles and practices of resuscitation, first aide, and CPR/PR techniques.
• Provide the food & beverage serving for the guests in Club Millesime (When require) and at Poolside
• Assist Guest Experience team in delivering Welcome Amenities to ALL Elite and VIP guests (When require)
• Assist Guest Experience Executive in ensuring all guest requests are efficiently delegated.
• Be familiar with hotel facilities and functions as well as major city attractions and events; provide guests with accurate information as requested.
• Assist Guest Experience Executive in ensuring all guest requests are efficiently delegated.
• Assist in Activities host by Hotel within the Pool and Gym area.
• Any other duties assigned by the management.

Your experience and skills include:

• Ensure neat, clean and functionally operating department at all times.
• Manage the Hotel\xe2\x80\x99s assets in all areas to protect their long term investment value.
• Maintain a register of all service equipment maintenance and breakages; ensure that regular programmed maintenance is carried out to manufacturers\xe2\x80\x99 specifications.
• Report any loss or damage to Hotel, guests or ambassador assets on the appropriate incident report form.
• Ensure confidentiality and secure storage of all intellectual property and data bases, both hard copy and electronic. Adhere to company internet and email policy
• Ensure hotel, guest and ambassador information or transactions are kept confidential during or after employment with the company.

Your team and working environment:

In alignment, with Sofitel\'s passion for luxurious hospitality, we strive to build a team of dedicated individuals with expertise to create an unforgettable experience for our guests.

Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.

Why work for Accor?
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor\xe2\x80\x99s limitless possibilities.
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow\'s hospitality. Discover the life that awaits you at Accor, visit

Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS

Accor