Job Description

Software Engr, Infra Arch & Svc Mgt

========================================

Date:

15 Sept 2025

Location:

Singapore, Singapore

Company:

Singtel Group


NCS is a leading technology services firm that operates across the Asia Pacific region in over 20 cities, providing consulting, digital services, technology solutions, and more. We believe in harnessing the power of technology to achieve extraordinary things, creating lasting value and impact for our communities, partners, and people. Our diverse workforce of 13,000 has delivered large-scale, mission-critical, and multi-platform projects for governments and enterprises in Singapore and the APAC region.





Overview



As a

DevOps & Automation Engineer,

you will develop automation playbooks, runbooks, and cookbooks to streamline tasks related to service delivery and operations. This role involves implementing automation use cases in production environments, including support for modifications and troubleshooting. You will also manage the automation platform to ensure high availability and seamless operational performance, execute and oversee automation playbooks as part of day-to-day operational activities and handle operational tasks related to both the automation processes and the underlying automation platform.



Additionally, the role requires hands-on expertise in scripting languages such as Ansible, Python, Terraform, Chef, Groovy, and PowerShell, as well as experience in CI/CD pipelines, DevOps platform management, and cloud-based automation. You should be proactive, possess strong problem-solving skills, and have a passion for automation and process optimization.





What will you do?

Automation Development & Implementation

Understand automation concepts and their application in day-to-day service delivery and operations within IT Managed Services. Build and maintain automation playbooks using technologies such as Ansible, Python, Terraform, Chef (Ruby), Groovy, PowerShell, and JavaScript. Operationalise and manage automation development initiatives to enhance productivity. Develop automated scripts to test automation playbooks before deployment to production environments. Possess strong knowledge of Infrastructure-as-Code (IaC), including code control and versioning best practices.

Platform & Infrastructure Management

Familiarity with integration of automation solutions with external tools such as ITSM platforms. Ensure compliance with ITSM integration and other relevant system tools.

Service Delivery & Operational Efficiency

Understand automation concepts and their application in day-to-day service delivery and operations within IT Managed Services. Ensure process efficiency, automation stability, and system reliability. Drive continuous improvements through proactive automation development.




The ideal candidate should possess:


Experience


1-2 years of hands-on experience developing

IaC code development for automation in service delivery/operations.*


Proven hands-on experience in:


Ansible, Terraform, and Chef platform setup, configuration, and management.*
Code versioning, CI/CD, and automated testing.*
DevOps platform setup and CI/CD pipeline deployment.*
End-to-end implementation of IaC in managed services projects.*


Technical & Professional Skills


Strong knowledge of

Linux/Unix/Windows Administration.*
Experience with automation/configuration management using

Puppet, Chef, or Ansible.*
Hands-on experience with

PostgreSQL, MS SQL, and MySQL.*
Proficiency in

source code control, versioning, and automation tool integration.*
Some knowledge in developing playbooks using

RPA tools.*
Certifications in DevOps or automation tools (preferred).*


Non-Technical / Soft Skills


Strong

problem-solving skills and attention to detail.*
Passion for

programming and automation, with a proactive approach to process improvements.*
Good understanding of

systems, networking, and software development lifecycle.*
Self-motivated, team player, and able to work independently.*


Qualifications


Degree/Diploma in Computer Science, IT, or a related field.*
Hands-on experience in developing

Infrastructure-as-Code (IaC) using scripting languages such as

Ansible, Python, Chef (Ruby), Terraform (HCL), Groovy, PowerShell, or Bash.*





We are driven by our

AEIOU beliefs--Adventure, Excellence, Integrity, Ownership, and Unity

--and we seek individuals who embody these values in both their professional and personal lives. We are

committed to our Impact: Valuing our clients, Growing our people, and Creating our future

.





Together, we make the extraordinary happen.





Learn more about us at ncs.co and visit our LinkedIn career site.