Job Description

Job Summary

• Singapore
• Contract
• JN -112023-1950567
• Nov 08, 2023
• S$5-9k pm

Our client is a Multinational company, global leader in digital media and digital marketing solutions. They are currently hiring for a Solution Account Manager for growth of their client portfolio

As a Solution Account Manager, you will be responsible for the retention and growth of an assigned portfolio of customers.

Job Responsibilities:

• You will oversee the entire customer journey from implementation through adoption and value realization to expansion and renewal.
• Working across a suite of company\'s Solutions, you\'ll own the account development strategy for your accounts, developing a deep understanding of your customer\'s businesses and identifying ways to increase company\'s footprint within them.
• You will demonstrate strong commercial acumen through accurate forecasting for all renewals and upsell opportunities in the current and next quarters, as well as updating management on the outlook further into the future.

Job Requirement:

• Bachelor\'s degree with min 5-7 yrs of expeirence in account management, customer success roles in a tech, SaaS environment.
• Thorough understanding of the technology sales cycle, preferably in SaaS environment
• Strong sales and account management skills with the ability to sell value in a competitive environment
• Ability to support clients throughout the entire customer journey from onboarding through to contract renewal
• Ability to establish long-term trusted relationships with customers and internal stakeholders
• Strong collaboration skills to be able to engage with Solution Account Executives to identify and drive Cross-sell and Up-sell opportunities within the installed base territory
• Excellent written and verbal communication skills
• Having fluency in Thai language is desired to laise with Thai speaking stakeholders

Morgan McKinley Pte Ltd
RAMITHA RAVINDRAN
EA Licence No: 11C5502
Registration No: R1765539

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