Job Description

Job: Operations
Primary Location: Asia-Singapore-Singapore
Schedule: Full-time
Employee Status: Permanent
Posting Date: 10/Aug/2022, 5:23:56 AM
Unposting Date: 09/Sep/2022, 5:59:00 PM

Role Responsibilities
Risk identification, Assessment and Acceptance

• Responsible for ensuring the timely identification, assessment, mitigation, reporting and escalation of all identified Operational Risk exposures.
• Assist in the identification of the business and regulatory risks and the implementation of appropriate controls to mitigate those risks.
• Ensure Risk Acceptance Template completed for any identified new risks, control failures and passed to SORO for approval before submission to Risk Committees.
• Assist relevant stakeholders (within the business and cross-functional) in the management and implementation of the Risk Management Framework and other relevant OR-related initiatives, including ensuring proper functioning of embedded and periodic controls.
• Responsible for the implementation and executions with GBS of the Control Sample Testing (CST) process, sampling and testing the population of controls to ensure compliance with the agreed standards.

Control Effectiveness

• Ensure risks and issues identified are resolved in an appropriate and timely manner.
• With the process owner ensure sign off on all new and amendments to existing CST’s and that same are tabled at the relevant Risk Committees.
• Assist Group CTMU to develop and execute daily key control check and produce Risk MIS reporting for key stakeholders.
• Develop effective risk monitoring mechanisms (eg. Key Risk Indicators), including ones rolled down from group.
• Act as Group coordinator for various internal / external audits / reviews and liaise with various stakeholders to ensure timely and accurate information is provided.
• Work with Country Head CTMU to provide training where control lapses occur due to personnel errors.

Incident investigation, Reporting and Escalation

• Responsible for oversight of accurate, complete and timely event reporting by capturing risk events (losses and near misses) in M7.
• Escalate significant operational risk events (SORE) in accordance with OR procedures. Investigate and report root causes of events for incidents below the SOROs level of delegated authority.
• With the Unit Head ensure a RCA (Root Cause Analysis) is completed for any audit fail and identify weaknesses in critical processes / significant losses / near misses (as per ORMF Guidelines).
• Perform independent reviews of Risk / Loss items, provide MIS and trackers of incidents and issues that arise within CTMU.

Leadership Capacity

• To be the source of reference within the unit in facilitating / promoting the understanding of Operational Risk and compliance / regulatory requirements.
• Facilitate development of training material on Operational Risk policies relevant to the business.
• Identify knowledge gaps and arrange appropriate and relevant training on Operational Risk.
• Ensure timely communication of new / revised external regulations and internal policies.
• Ensure adherence to globally consistent practices in CTMU for managing the risks within the business.

Governance

• Responsible for delivering effective governance for CTMU in compliance with applicable internal policies and external laws and regulations.
• Build awareness and understanding of the regulatory framework, in which the Group operates, and the regulatory requirements and expectations relevant to the function.
• Lead, and monitor strict adherence to regulatory requirements, best practices, and a state of ever-readiness for audit and regulatory reviews, with respect to IMO responsibilities.
• Ensure that risks are clearly identified and quantified, properly tabled in the appropriate forums and reporting and referring appropriate issues to superior.

Regulatory and Business Conduct

• Display exemplary conduct and live by the Group’s Values and Code of Conduct.
• Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.
• Lead the team to achieve the outcomes set out in the Bank’s Conduct Principles: Financial Crime Prevention; The Right Environment.
• Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.

Key Stakeholders Internal

• SORO / GOR
• PCMA
• CTMU (includes RSMO)
• Audit / Risk Management
• GBS

Other Responsibilities

• Embedding Here for good and the Group’s brand and valued behaviours in the Integrated Middle Office team.
• Performing other responsibilities assigned under Group, Country, Business or Functional policies and procedures.

Our Ideal Candidate

• 4+ years of experience in Banking Industry.
• Graduate / Post graduate with relevant experience.
• Good analytical skills, communication skills, drafting skills and persuasive / articulation skills.
• Able to determine the appropriate course of action in resolving issues and authorizing transactions based on their impact.
• Able to handle staff issues with maturity.

Role Specific Technical Competencies

• Manage Conduct
• Manage Risk
• Manage People
• Products and Processes
• Bank Lending
• Business Partnering
• Process Management

About Standard Chartered
We're an international bank, nimble enough to act, big enough for impact. For more than 160 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents. And we can't wait to see the talents you can bring us.

Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion. Together we:

• Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
• Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
• Be better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term

In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.

• Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations
• Time-off including annual, parental/maternity (20 weeks), sabbatical (12 weeks maximum) and volunteering leave (3 days), along with with minimum global standards for annual and public holiday, which is combined to 30 days minimum
• Flexible working options based around home and office locations, with flexible working patterns
• Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
• A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning
• Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.

Recruitment assessments - some of our roles use assessments to help us understand how suitable you are for the role you've applied to. If you are invited to take an assessment, this is great news. It means your application has progressed to an important stage of our recruitment process.
Visit our careers website www.sc.com/careers