Job Description

This role works directly with global customers such as investment banks, consulting firms, law firms, and various members of the financial community in providing high quality custom research and analyses. It will require extensive use of a wide range of both proprietary and third party resources to achieve this goal, including internal applications like Refinitiv Workspace, Eikon, T1.com, SDC Platinum, Datastream, Datascope, Lipper, QADirect, and other Refinitiv products. Consistent collaboration across Refinitiv is necessary such as partnering with global Sales & Account Management to diversify and grow the team's customer base and Proposition teams to expand the Refinitiv On Demand service offerings. The role's responsibilities include:
Deliver Customer Satisfaction
Generate analytical reports such as, but not limited to, shareholder analytics, roadshow profiles, and deals analytics to assist in the origination and execution phases of equity and fixed income deals.
Create and develop quantitative institutional behaviour models for corporate finance groups.
Work closely with both recurring and one-off customers while identifying the data needed as well as providing the synthed analytical reports.
Deliver all customer orders within the agreed-upon deadlines or the group's SLA, whichever comes first while continually updating customers on progress status.
Interact with customers proactively and professionally to drive up levels of customer satisfaction and revenue generated.
Support Revenue & Retention
Assist or lead in creating new accounts as well as invoicing orders done by the team.
Identify & take action on presented growth opportunities in partnership with On Demand Proposition
Knowledge Building
Keep abreast of new or upcoming rules, regulations, document types, financial terms, etc. related to the SEC and the financial markets.
Continue learning & development on soft skills, products, content, and new releases.
Collaboratively work in conjunction with other Refinitiv business units to optimize services.
REQUIREMENTS
At least 2 years work experience in the financial industry
Bachelor's degree - preferably in Business Management, Finance, or Economics
Understanding of company financials and knowledge of the financial markets
Strong analytical ability, attention to detail, and ability to multi-task on simultaneous projects
Excellent written and oral communication skills
Proficiency with Microsoft Excel
Willing to work US hours, weekends, and holidays
OPTIONAL
Knowledge of Refinitiv products and service offerings
Financial industry certification such as CFA
Post-graduate degree such as MBA
Proficiency with VBA, .NET, SQL or other programming languages
At LSEG, we believe that creating a diverse and inclusive organisation is fundamental to the way we deliver on our promise of creating essential partnerships and open opportunities. Our open culture is central to how we deliver our purpose - driving financial stability, empowering economies and enabling customers to create sustainable growth - in everything we do.
Working with us means that you will be part of a dynamic organisation of 25,000 people across 70 countries. However, we will value your individuality and enable you to bring your true self to work so you can help enrich our diverse workforce. You will be part of a collaborative and creative culture where we encourage new ideas and are committed to sustainability across our global business. You will experience the critical role we have in helping to re-engineer the financial ecosystem to support and drive sustainable economic growth. Together, we are aiming to achieve this growth by accelerating the just transition to net zero, enabling growth of the green economy and creating inclusive economic opportunity.
LSEG offers a range of tailored benefits and support, including healthcare, retirement planning, paid volunteering days and wellbeing initiatives.
We are proud to be an equal opportunities employer. This means that we do not discriminate on the basis of anyone's race, religion, colour, national origin, gender, sexual orientation, gender identity, gender expression, age, marital status, veteran status, pregnancy or disability, or any other basis protected under applicable law. Conforming with applicable law, we can reasonably accommodate applicants' and employees' religious practices and beliefs, as well as any mental health or physical disability needs.
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This role works directly with global customers such as investment banks, consulting firms, law firms, and various members of the financial community in providing high quality custom research and analyses. It will require extensive use of a wide range