Job Description

:

We are a pet cremation company seeking a versatile and compassionate individual to join our team as a Specialist (Veterinary Accounts & Client Support). This role blends marketing, veterinary account management, and business development with support in operations and customer care.

Key Responsibilities:

Build and manage relationships with veterinary clinics and partners. Act as the primary contact for veterinary accounts, ensuring excellent service and support. Develop and implement social media and digital marketing strategies to grow brand awareness. Create engaging marketing content (social media posts, visuals, campaigns) aligned with our values of compassion and dignity. Support business development initiatives and outreach to new partners. Assist with events, workshops, or seminars with partners. Prepare reports on marketing, partnership, and outreach performance. Provide support to operations and customer care when needed, including:

Attending to pet families with professionalism and empathy.


Assisting in collection and handling of pets with care and respect.


Supporting cremation service coordination and client follow-up.
Collaborate closely with the operations team to ensure seamless service delivery.

Requirements:

Compassionate, respectful, and comfortable working in an environment involving pet aftercare. Reliable, responsible, and detail-oriented. Able to work shifts, including weekends and public holidays. Ability to work evenings/weekends when required (with time-off in lieu).

Working Hours & Benefits:

4-day work week (including weekends and public holidays). 11-hour shifts. Salary:

$2,800 - $3,200 (Basic + Commission)

.
Join us in delivering dignified aftercare services that honour the love between pets and their families.