Stage Picture:
brenntag_other_2.jpg
JobTitle:
Sr. Manager IT Support & EUS, APAC
Location:
Singapore/Singapore
Employment Type:
Employee
Sr. Manager IT Support & EUS, APAC
Our team in Singapore currently has an opening for a Sr. Manager IT Support & EUS, APAC
YOUR ROLE & RESPONSIBILITIES
The primary duty of the APAC IT Support & EUS lead is to ensure the IT Support and End-user support performance is in line with expectations. The person will be responsible for providing a workable organization within APAC and to provide proper leadership and directions to such.
The role will also ensure that all L1/2 staff record, prioritize and manage the lifecycle of incident and service requests as well as ensuring staffing levels are always adequate to support our internal customers.
The person will also adhere to Information Technology Infrastructure Library (ITIL) standards and best practices following the lead and guidance from the ITSM organization.
The role of the APAC IT Support and EUS lead will report to Global IT Services and Operations lead.
Responsibilities:
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