Job Description

Tubular and Lineup have partnered with Chartbeat to help you grow reach and revenue for your content.

Chartbeat's (www.chartbeat.com) mission is to help content creators around the world better connect with their audiences.

In 2023, Chartbeat joined forces with Tubular, the leader in global social video intelligence and measurement, and Lineup Systems, the leading global provider of media sales technology. Together, we're expanding the ecosystem of insights we provide to enterprise content creators who are developing audiences and revenue streams across channels. We now serve more than 1,000 brands globally, including The New York Times, the BBC, ESPN, Gannett, Vox, BuzzFeed, Paramount, WB, Mediahuis, Hearst, McClatchy, and GQ.

You'll be joining a diverse group of focused, hard-working people who are passionate about doing work that's challenging and fun--and who strive to maintain a healthy work/life balance.
Are you a natural problem solver? Do you see a complex system as its individual parts? Chartbeat, Inc. is looking for someone like you to join the team as a Salesforce Administrator. You'll provide key contributions to the business systems that Chartbeat relies on.

Summary of the Role

Revenue Operations at Chartbeat is a Salesforce-based systems-focused team reporting into our Finance department. The work we do supports and manages the tools and platforms used by all of Chartbeat's revenue teams. As the Salesforce Administrator, you'll use your experience and knowledge to provide support to end-users and execution on cross-functional strategic projects in Salesforce and related systems.

Key Duties & Responsibilities

Partner with Sales, Customer Success, and other customer-facing teams to ensure day-to-day Salesforce usability and data quality, including user support, bug resolution, training, and documentation. Build and enhance business processes using Salesforce Flows, validation rules, and other automation tools to reduce manual e?ort and increase operational e?ciency. Support and iterate on Salesforce CPQ configurations including bundles, pricing rules, etc, as needed to support quoting processes. Configure and refine Conga Composer templates for Work Orders, contracts, and other documents. Ensure templates reflect current business needs for formatting, logic, and merge fields. Maintain and troubleshoot integrations with third-party sales and marketing tools such as HubSpot, Mixmax, Outreach, LinkedIn Sales Navigator, Rattle, and others, ensuring data syncs reliably across platforms. Participate in cross-functional projects to enhance the GTM (Go-To-Market) systems landscape, including requirements gathering, process mapping, testing, and documentation. Assist in data stewardship and hygiene e?orts using tools like Data Loader and Excel to execute bulk updates, analyze inconsistencies, and maintain field-level accuracy and completeness.

Qualifications

BS/BA degree or equivalent experience with demonstrated proficiency Minimum 5-10 years of experience in Salesforce administration, ideally with SaaS companies Proven expertise with Salesforce Lightning Experience, including the use of Flows, custom objects, permission sets, reports/dashboards, and page layouts. Working knowledge of Salesforce CPQ configurations; able to support, maintain, and troubleshoot product bundles, pricing logic, and quote workflows. Salesforce Administrator certification required; Salesforce CPQ Specialist and/or Salesforce Advanced Administrator certification a strong plus. Experience configuring and maintaining Conga Composer templates, including dynamic merge fields, conditional logic, and document formatting. Applicable certifications are a plus. Strong excel skills, particularly VLOOKUPS or Index-Match, and experience presenting and interpreting data Excellent problem-solving and oral communication and presentation skills.

Compensation and Benefits:

Comprehensive Health, Dental, and Vision Insurance 401K with company match (100% of the first 3% and 50% of the next 2%) Fully Paid Parental Leave - 18 weeks for birthing parents, 12 weeks for non-birthing parents Phone and internet stipend Wellness, learning, and coworking reimbursements Flexible work hours Unlimited PTO 11 paid holidays and December holiday closure Company-wide outings The compensation range for this position is $125,000 - $135,000

Diversity, Equity, and Inclusion Statement

At Chartbeat we strive to create and continually grow as a company where all employees are able to be their authentic selves. We are committed to recruiting, hiring, and retaining employees from different backgrounds, viewpoints, and experiences. Our strength is our diversity and we are dedicated to continuously reflect upon, and evolve our efforts to maintain a diverse, equitable and inclusive ecosystem.

Equal Opportunity Employment Statement

Chartbeat is an Equal Opportunity Employer and does not discriminate on the basis of race, color, gender, sexual orientation, gender identity or expression, religion, disability, national origin, protected veteran status, age, or any other status protected by applicable national, federal, state, or local law.

Diversity, Equity, and Inclusion Statement

At Chartbeat we strive to create and continually grow as a company where all employees are able to be their authentic selves. We are committed to recruiting, hiring, and retaining employees from different backgrounds, viewpoints, and experiences. Our strength is our diversity and we are dedicated to continuously reflect upon, and evolve our efforts to maintain a diverse, equitable and inclusive ecosystem.

Equal Opportunity Employment Statement

Chartbeat is an Equal Opportunity Employer and does not discriminate on the basis of race, color, gender, sexual orientation, gender identity or expression, religion, disability, national origin, protected veteran status, age, or any other status protected by applicable national, federal, state, or local law.