Job Description

Nice to meet you, We are Ascenda

Ascenda makes payments and banking rewarding! We are reimagining how the financial services industry builds deeper customer connections with innovative rewards. Our premium SaaS solutions power loyalty for Fintechs and top-tier banks.Our clients include HSBC, Capital One, American Express, Virgin Money and Brex. With a best-in-class technology suite and the world\'s broadest rewards content marketplace, we are the engine behind winning financial services propositions all around the globe.

The Rewards SaaS Core Platform team sits at the center of our globally distributed architecture, orchestrating and coordinating workflows and actions, both API and user-driven, across the entire rewards platform. The architecture of our system presents an array of unique and compelling technical challenges that you will play a key role in designing and building - scaling the overall rewards platform to support thousands of customers around the world.

As a Staff Engineer at Ascenda, you will:

• Build and architect resilient and performant workflows/actions that require orchestration with multiple services in a distributed multi-tenant architecture.
• Design, build and operate external/public facing APIs at scale, dealing with intricate elements such as versioning, backward compatibility, performance tuning, observability, batch actions, and more.
• Act as a custodian of software and code quality in your team, setting high quality standards and taking part in code-review and architecture review sessions.
• Lead the charge in resolving day to day issues by critically analyzing situations, evaluating alternative solutions, and steering the team towards simplistic, effective solutions.
• Play a key role in resolving and mitigating production incident, working closely with the team and other stakeholders to improve operational processes, monitoring and tooling, as well as put in improvements to prevent incidents from re-occurring.
• Liase cross-functionally with teams that are integrated with your team\'s services, ensuring that both your own team and other team\'s needs are met.

Ultimately, as a Staff Engineer on the Rewards SaaS Core Platform team and in Ascenda\'s engineering organisation, you are responsible for providing technical leadership and mentorship to your fellow team members, as well as make strategic decisions to evolve system architecture to meet future needs, both within your own team and in the context of the larger engineering organisation. Together with other Staff Engineers in the company, you will be a key part of our staff engineering organization, driving technical excellence across the company.

• Minimum 8+ years of experience as a software engineer, focusing on high-scale multi-tenant SaaS applications, working mostly on backend services.
• Have a proven track record of leading teams through problem-solving and successful project/product execution and delivery.

Have expertise with tackling complex, distributed systems/infrastructure challenges at scale.

You have experience building systems that orchestrate complex workflows across multiple services and have used tools such as Temporal/Airflow/Cadence/Kafka.

You have extensive knowledge of API design principles, patterns, and best practice, and have proven experience building and operating a large scale API service.

You have experience and enjoy mentoring and investing in the career development of engineers and peers.

You are comfortable with leading initiatives spanning multiple teams, leveraging deep technical knowledge to influence roadmaps and architectural decisions.

Ascenda\'s backend platforms operate primarily on a modern stack comprising of mainly Ruby and Kubernetes running on public cloud providers. Any prior experience with our stack is appreciated but not mandatory for this role.

Important: This role will be primarily based out of Ascenda\'s office in central Singapore. If you are based our other engineering hubs, please apply on the relevant job postings for those locations.

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