Job Description

Company Description

Visa is a world leader in digital payments, facilitating more than 215 billion payments transactions between consumers, merchants, financial institutions and government entities across more than 200 countries and territories each year. Our mission is to connect the world through the most innovative, convenient, reliable and secure payments network, enabling individuals, businesses and economies to thrive.

When you join Visa, you join a culture of purpose and belonging \xe2\x80\x93 where your growth is priority, your identity is embraced, and the work you do matters. We believe that economies that include everyone everywhere, uplift everyone everywhere. Your work will have a direct impact on billions of people around the world \xe2\x80\x93 helping unlock financial access to enable the future of money movement.

Join Visa: A Network Working for Everyone.



As Staff Network Engineer (Network Tools & Applications team) your primary responsibility will be to assist in designing, driving, and implementing improvements to Visa\xe2\x80\x99s network management tools, with specific focus on broadening and deepening the capabilities for network monitoring, fault detection, and recovery. This will involve leveraging and expanding Visa\xe2\x80\x99s existing toolsets, identifying gaps in coverage and capability, and working with team leads in developing solutions to create more specific, granular, and real-time network visibility. You will work closely with the Network Tools Development team on the design and implementation of new features, including triaging requirements, formalizing recommendations, and designing and implementing solutions. This position is within Infrastructure-as-a-Services (IaaS) team, that architects, engineers and operates Visa\xe2\x80\x99s global backbone, datacenter, and access networks. The IaaS team is centered around hiring and developing talents who are passionate about building and operating best-in-the-breed infrastructure through technology and innovation.

Specific areas of focus include:

• Identifying technological and operational gaps in the monitoring, diagnostics, and management of on-premise and cloud infrastructure and implementing solutions to meet requirements
• Working with tools team technical leads to identify technological and operational gaps in the monitoring, diagnostics, and management infrastructure and implementing solutions to remediate
• Enhancing capabilities to analyze device syslog data to identify issues proactively or reactively
• Deepening network telemetry analysis by enabling new real-time data from network devices to capture spikes and telemetry data, and correlating with SNMP-based monitoring data
• Broadening our packet and flow monitoring fabric and aggregating this data for new focused diagnostic and trouble-shooting capabilities
• Expanding the use of artificially generated traffic to identify issues with network connectivity that are not caught by traditional monitoring mechanisms
• Identifying common, repeatable troubleshooting and network recovery tasks, and building automation to manage these tasks
• Developing self-service tools for application and infrastructure clients to gain better visibility of real-time network health and performance
• Partnering with Network Architecture, Network Engineering and Operation, and Network Software Development to help build and delivery of next generation network tools and capabilities

This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs.

Qualifications

Basic Qualifications
As the ideal candidate, you will be a mid level network technologist with technical experience in tools engineering and deployment. The following qualifications are required for the role:

• 5+ years of relevant work experience with a Bachelor\xe2\x80\x99s Degree or at least 2 years of work experience with an Advanced degree (e.g. Masters, MBA, JD, MD) or 0 years of work experience with a PhD, OR 8+ years of relevant work experience.
• 7+ years of experience in a technology capacity in network engineering and similar roles
• Solid understanding and ability to optimize the platforms and technology used in monitoring on-premise and cloud networks such as SNMP polling & traps, Netflow, Packet Capture, and Syslog
• Proven experience delivering engineering solutions for network monitoring and alarming tools, such as IBM Netcool, Solarwinds, Netscout, Netbrain, ThousandEyes, IBM Tivoli Network Manager (ITNM), SevOne and automation tools such as Ansible Tower.
• Understanding of LAN and WAN network technologies, like VXLAN, EVPN, CLOS architecture, Spanning tree etc.
• Understanding of technologies like LTM, GTM, CDN used to deliver online services
• Understanding of security services like Firewall, DDoS mitigation, WAF, Botnet prevention etc.
• Experience implementing fault management solutions to increase operational uptime for on-premise and public/private cloud networks
• Experience with programming languages such as Python and Java.
• Experience with SQL queries
• Excellent communicator and team-builder, capable of establishing trust and securing partnership with all levels of the organization, from engineers to senior executives.
• Works independently, with limited supervision, to effectively resolve difficult and complex problems.
• Demonstrate awareness and keen understanding of emerging technologies and cutting-edge advancements in the technology industry.
• A bachelor\'s degree in engineering, computer science, or related field.
• Experience working in a large Software/Tools Development team or Network Engineering / Operations team.
• Holds Network technical certification (e.g., CCNA, JNCIA-Junos, etc.).
• Certified Scrum Master (CSM).

Please Note: Due to the COVID-19 pandemic and the evolving visa/travel restrictions in place, we are currently only able to extend offers to candidates with the right to work in Singapore. We are keeping the situation under close review and will adjust accordingly should the restrictive measures be lifted.

Additional Information

Visa is an EEO Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.

Visa