Job Description

About the companyLenskart is Asia\'s largest eyewear company serving 40 million people - helping them see better and lead better quality lives. We have more than 1500 omnichannel stores across 175 cities in India, Singapore and UAE. Our aim is to serve One Billion eyes by 2025 globally. And in this journey, we want to go beyond vision correction to transform the way people see and experience the world. That\'s our new purpose - and we can only get there through cutting-edge technology and exceptional people.Our international businesses are young and hustling, growing at warp speed to cater to larger shares of their respective markets. At present, we have a distribution presence of more than 40 retail stores across Singapore and UAE, and active expansion plans across Asia and the Middle east regions.Education and Experience: Minimum GCE O\'level or equivalent required; a degree in business or retail management is preferred. Previous experience in retail, such as assistant manager or supervisor roles, is highly desirable.Retail Knowledge and Skills: Minimum 5 years in retail industry with minimum 3 years in the Store Manager role. Understanding of retail operations, sales techniques, merchandising, and customer service principles. Familiarity with inventory management and retail software.Leadership and Management Skills: Ability to effectively manage and motivate a team, provide clear communication and feedback, delegate tasks, and solve problems.Sales and Business Acumen: Proven track record in achieving sales targets, analyzing sales data, and implementing strategies for growth. Financial management skills and knowledge of budgeting and profitability analysis.Customer Service Focus: Commitment to exceptional customer service, handling inquiries and complaints, and building customer relationships.Organizational and Time Management Skills: Strong organizational skills to manage store operations, inventory, and staff scheduling. Ability to prioritize tasks and meet deadlines.Problem-Solving and Decision-Making Abilities: Ability to identify and resolve issues, think critically, and make sound decisions.Flexibility and Adaptability: Willingness to work flexible hours, including weekends and holidays. Adaptability to changing circumstances and multitasking effectively.

Lenskart